conducted face-to-face and telephonic interviews to assist claimants in receiving benefits.
Functions as counselor or advocate for VA claimants providing information about a broad range of benefits and assisting with applications for VA benefits and services.
Develops claims for compensation, death compensation pensions, death pension, appeals, education, vocational rehabilitation and other related entitlements, small or disadvantage business utilization, VA health care, home loan guaranty program, life insurance, general social security administration benefit programs, federal and state laws relating to domestic relations, and federal and state, and local assistance programs.
Assists claimants with the completion of the application and forms and also monitors the claim to eliminate unnecessary delays in receiving needed evidence.
Functions as legal technician gathering requite evidence from medical, military, community and other sources to support benefit determinations.
Acts as decision maker weighing the evidence and applying the controlling laws and regulations.
Performed duties as the Military Records Specialist; conducted research of military records and research various data bases in support of pending Post Traumatic Stress Disorder (PTSD) Claims.
Responsible for writing administrative decisions and formal findings.
Responsible for supervising five customer service agents and 82 drivers in the pick up and delivery service for freight operation.
Responsible for ensuring contractual service standards were met for over 10 national accounts valued at over 26 million dollars annually.
Responsible for payroll operations for over 87 employees.
Responsible for fleet operations for 100 vehicles.
Responsible for ensuring employees were in compliance with OSHA, DOT AND FAA regulations.
Responsible for reaching all company mandated productivity standards and cost controls.
Responsible for enforcing compliance to company policies and procedures.
Responsible for enforcing management/labor contract agreement with company employees and union representatives.
Responsible for all phases of management for over 19,000 soldiers assigned to the 101st Airborne Division (Air Assault) and Fort Campbell; ensured that the division was prepared for worldwide contingencies through equitable distribution and proper utilization of soldiers.
Managed over 200 military occupational specialties.
Provided initial assignments, reassignments and special qualification pay for the division.
Responsible for the training and development of 10 enlisted soldiers, five Non-Comissioned Officers and six civilians.
Responsible for managing the Post Sponsorship Program; Enlisted Assignment Distribution System (EDAS) and the Division Unit Status Report (USR).
Served as Principal Manager for staffing and managing assignments for in over 19,000 military employees.
Provided Congressionally mandated Active Component to Reserve Component support in all Adjutant General/personnel operations; responsible for providing training management and training execution assistance to three Adjutant General companies; monitored training, mobilization, and readiness status of all supported units; provided instruction and assistance in all personnel related training to active component/reserve component units. Served as Senior Enlisted Advisor to the Battalion Commander; performed duties of a battalion sergeant major. Liaison to both the Brigade and Post Sergeant Major.
Responsible for supervising six soldiers and two Non-commission officer in the operations of a personnel administration center which provided customer service to a 436 person combat engineer battalion; supervises implementation of legal documents, finance, leaves, Standard Installation Division Personnel System (SIDPERS), NCOER/OERS, promotions, personnel actions and awards.
Responsible for managing the publications system and the battalion mailroom.
Managed the use, maintenance and accountability of the Personnel Administrative center's.
Provided leadership and supervision for 53 soldiers and three civilian employees.
Responsible for the overall training and development of all soldiers assigned to the detachment; advised the commander and other staff members on the personnel administrative activities and soldier support functions; supervised six non-commission officers in the processing of all redeployment and port call actions for over 20,000 soldiers assigned to 2d infantry Division; trained soldiers and civilians on how to utilize the Enlisted Assignment Distribution System (EDAS) to process and retrieve special assignments and school requests.
Managed the officer and enlisted promotion system, personnel actions and military occupation reclassification system.
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