Dedicated and personable Editorial Program Coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Manage Editorial Peer Review environment for 4-10 prestigious scholarly journals.
Handle conflicting priorities and methods for high-powered Editors and Publishers.
Draft meeting agendas, supply advance materials and execute follow-up for meetings and team conferences.
Compile analysis reports for quarterly and yearly meetings.
Organize orientation and training of new staff members.
Coach new team members, reinforcing skills and building self-esteem.
Assist and lead full implementation and development of web-based editorial systems.
Update content and layout of web pages.
Prepare, verify and process invoices and code payment documents.
Approve timesheets and reconcile payroll discrepancies.
Maintain electronic and paper files.
Supported societies, publishers, editors and authors.
Launched websites, and created user names and passwords for online subscriptions.
Participated in system testing and interacted with Technical Support on daily basis.
Collaborated with Sales to process account trails, mergers and deletions.
Prepared analysis reports for distribution to editorial offices
Planned yearly editorial board meetings
Basic copyediting and proofreading
Maintained up-to-date knowledge of policies regarding payments, returns and exchanges.
Developed highly empathetic client relationships and earned reputation for exceeding goals.
Maintained quality communication, customer support and product representation for each client.
Cross-trained and provided back-up support for other customer service representatives when needed.
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