Edison Security Operation Center / ESOC Operator Resume Example
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EDISON SECURITY OPERATION CENTER / ESOC OPERATOR
Summary
Technical college graduate with two years in the maintenance service and repair industry. Hardworking and flexible.
Highlights
Microsoft Office (Word, Excel, Power Point, Outlook) Knowledge of Microsoft XP Programming Languages (C++, Visual Basic, Html) Type 45 wpm Inside Sales |
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Accomplishments
Assisted in training two new service technicians.
Languages
Bi-Lingual in (Cantonese, Mandarin)
Experience
Edison Security Operation Center / ESOC Operator06/2013 to CurrentPerformance Food GroupSchaumburg , IL
- Responsible to monitor Edison transformer substation activities, including: personnel access identification, door alarm senses reports all.
- Malfunction equipment's to management, CCTV, check and match all.
- Personnel enters NERC restricted areas, reports all suspicious activities.
North American Electrical Reliability Corporation Operator01/2010 to 06/2013Enterprise Rent-A-CarNewark , NJ
- North American Reliability Corporation / NERC Operator.
- Responsible to monitor Edison transformer substation activities, including: personnel access identification, door alarm senses reports all.
- Malfunction equipment's to management, CCTV, check and match all.
- Personnel enters NERC restricted areas, reports all suspicious activities.
Senior Recruiter / Security Site Supervisor01/2007 to 08/2010RanstadCity , STATE
- Responsible to assign temps for various assignments, keeping clients satisfied with the company services, supervise temps activity while they are working on site, and update clients the day operations and concerns.
- Hotel experience with safes, electrical locks, lighting, etc.
Administrative Assistant01/2006 to 01/2007Young Electric CoCity , STATE
- Responsible to assist project engineers with drawings layout, send out drawings on a timely manner, electrical panel board drawings, maintained a sufficient database, assistance to contract electrician with details of various projects, order office supplies, etc.
Security Recruiter01/2003 to 01/2005Placement ProsCity , STATE
- Responsible to assist temp with various job assignments, keeping a steady relationship between the company and clients, conduct on site visits to consult and update clients with their request, and post on site as necessary in order to fill in a post.
Customer Service Agent01/1994 to 01/2002Plaza GourmetCity , STATE
- Responsible for preparation with catering orders, phone orders, inventory controls, order various food supplies with different companies, also assist with opening and closing the store.
Skills
Bi, C++, Cantonese, closing, clients, Customer services, database, electrician, Engineer, Html, HVAC, Inside Sales, inventory, Languages, layout, lighting, Mandarin, access, Excel, Microsoft Office, office, Outlook, Power Point, Word, Personnel, Programming, San, phone, Type 45 wpm, Visual Basic
Additional Information
- HVAC Certifications
- AS degree in Heating Venting Air Conditioning Mechanics
- EPA Certification
- First Aid Certification
- Customer Service Professional
- Type 45wpm
- Efficiency in MS Office (word, excel, power point, publisher)
- Computer programs (C++, Html, visual basics)
Education
Associate Science Degree: HVAC Mechanics2012Los Angeles Trade Technical SchoolCity, State
Top 80% of class
Emphasis in heating, cooling, venting, electrical wiring, etc.
Certificate in HVAC and Refrigeration
Coursework in Air Conditioning and Refrigeration
Not yet complete: Information System2006San Francisco State UniversityCity, State
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Resume Overview
School Attended
- Los Angeles Trade Technical School
- San Francisco State University
Job Titles Held:
- Edison Security Operation Center / ESOC Operator
- North American Electrical Reliability Corporation Operator
- Senior Recruiter / Security Site Supervisor
- Administrative Assistant
- Security Recruiter
- Customer Service Agent
Degrees
- Associate Science Degree : HVAC Mechanics 2012
Not yet complete : Information System 2006
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