·Managing the eCommerce platform
·Managing advertisements to increase revenue of the website including email blasts, all website email inquiries, creating mail advertisements, etc.
·Managing and ordering inventory for the web store.
·Uploading product to the website, pictures, descriptions, categories. Also adjusting price points for retial, sale and promotional events.
·Manager of the Call Center for the company, resolving customer reports or complaints.
·Maintained customers billing records, adjusting charges and credits, processed monies to customer accounts.
·Acted as a liaison for clients and store managers
·Maintained orders, processed exchanges and refunds for Company clients
·Planned and executed monthly sales events and promotions
·Responding to various email accounts in a timely manner
·Managing the Call Center, fielding voicemails, responding in a timely manner
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