Beginning position was as an Appointment Coordinator. Set appointments for the service department. GM gave me a challenge to see how many of the incoming customers would up-grade their free car wash to a "fast wax" for $19.95. I quickly had 15% of the customers scheduled. He decided I needed to go into the E-Sales Department to make better use of my talent. I ranked as the number one E-Sales Agent for BMW / MINI in the entire corporation which has over 100 dealerships across the U.S. I often acted as the E-Sales Mgr. training new agents, setting our work schedule, doing bi-monthly reviews, would double check the other agents leads in case anything was missed or had a possible way to move a lead into a show or sale if it wasn't moving along.
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