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dsp habilitation technician 2 resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Friendly Cashier offering more than 2.5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Passionate about supporting patients in their home environment dealing with Developmental Disabilities. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Bedside Care
  • Progress Tracking
  • Physical Stamina
  • Relationship Building
  • Issue and Complaint Resolution
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Order and Refund Processing
  • Multitasking and Prioritization
  • Understanding Customer Needs
  • Data Entry and Maintenance
  • Document and Records Management
  • Time Management
  • Inventory Management
Work History
DSP Habilitation Technician 2 , 08/2019 to Current
Charter SpectrumJamaica, NY,

Arizona Training Program of Coolidge Arizona has taught me a lot about love, care,respect, and compassion . Here we have individuals who require our servicers to make their everyday living happy and easier. I've learned a lot with having patience and the importance of each individuals different types of strategies and programs. We are here to assist the residents increase fine motor skills, knowledge and up keep with their hygiene and medical needs. See something say something is a very powerful term here it is to remind us that our residents cannot all speak nor defend themselves it is up to us and our duty to make sure our residents are well taken care of and safe where they do not have a voice mine is used for them. All of our residents here have programs and strategies data that is collected upon each ones everyday routine to learn more about their physical, emotional and also their humane needs this data is important; it allows us to know what our residents need from us to help them live a better longer life. I can proudly say i enjoy my job here and hope to continue assisting and caring for each resident and learn new ways to help them live a better life.

Supervisor , 08/2018 to 08/2019
Trinity Food Services GroupCity, STATE,

Trinity Food Services Group has taught me the diligence of appreciating your team. No one can do a job alone especially when it comes to feeding 1800 individuals. The work establishment had taught me safe food handling techniques and customer service to those eating the food. Working for Trinity Food Service to help make sure the individuals residing at the Florence DOC Facility had taught me that respect is earned not taken. The meaning of this is one person is one person with one mind one idea when you learn to listen to your employees with their ideas you become part of a team to make the hard situation easier. Trinity had taught me time management the clock did not stop from the moment you step on grounds. I've faced times where i have had to plan 5-7 days ahead to ensure we were stocked with whatever we needed for the following days to come. I had also faced numerous situation where id have to stop what i was doing to retrieve missing product from the warehouse or another facility and intrusting that my staff was okay enough to handle what i have asked/ instructed to be done by the time of my arrival for things to run smooth. Which brings me back to respect is not taken its earned if your staff knows that you do care and you trust them as well as their ideas they are more likely to succeed in a difficult situation other than to fold with uncertainty or lack of confidence. I had always been the one to encourage my team because that's what we were a team.

Maintenance, Cashier, 06/2016 to 08/2018
WalmartCity, STATE,

Working at my local Walmart I learned how to deal with multiple situations at once that helped me learn to contain a messy situation or an unfriendly altercation/ disagreement. I've had the pleasure of learning customer service to help those in need while they are trying to find whatever it is they are in search of for their everyday living. Customers are always right although not all are nice Walmart has taught me a great deal of patients and care. Throughout any of the difficult trials that comes with an upset customer Walmart has made it easy to speak with individuals to help tend to their wants and need with care and compassion this way everyone leaves with a smile. Walmart has taught me the value you of Clean, Safe, and Friendly customer service.

Education
High School Diploma: , Expected in to Coolidge Alternative Program - Coolidge, AZ,
GPA:

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Resume Overview

School Attended

  • Coolidge Alternative Program

Job Titles Held:

  • DSP Habilitation Technician 2
  • Supervisor
  • Maintenance, Cashier

Degrees

  • High School Diploma

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