Held numerous sales records through the years in the car business simply because my customers trusted me and knew that I was not the stereotypical "used car salesman". I was awarded plaques and certificates to show that I excelled in sales as well as being promoted into finance. I was awarded two honorable certificates by Trumbull County Children Services as a donor. I earned my certificate in Cosmetology from Lansdale School of Cosmetology in 1994. After graduation, I obtained a position in the field and decided that it was not for me.
Managed all clinical and administrative aspects of Scotchie & Associates drug screening. Coordinated, planned and dispatched all drug screen requests from Trumbull County Children Services Case Workers to create smooth transitions with their case load and clients. Explained program requirements to clients and answered related questions. Kept up-to-date records of lab results through thorough and accurate case files. Addressed program and policy issues, developed best practices to improve our services. Represented Scotchie & Associates during Trumbull County Children Services meetings and conferences.
I Helped my customers find the right vehicle to fit his/her needs. My duty to the customer was to get the best possible price on the vehicle of choice. My duty to the dealership was to provide my customers with honest, accurate information to earn their trust and all future business.
My duties included vehicle sales as well as to obtain loans or leases from the banks for the customers. Handled all title work and legal documents pertaining to the purchase agreements. I also showed customers how to protect their purchased vehicle with a variety of insurances available to them.
Obtained loans and leases from numerous banks for the dealership's customers. Helped the customer protect their new asset with various insurances available to them. Responsible for precise and accurate documents to insure that the car purchases were funded from the bank back to the dealership in a timely manner.
Responsible for all incoming lnternet leads for preowned vehicle sales. Also responsible for distributing that information to the preowned sales staff to insure customer appointments were obtained.
In 1994 completed Manicuring Program at Lansdale School Of Cosmetology. Received PA license.
Received numerous salesperson of the month awards From Serpentini Chevrolet in Orville Ohio in 2003, Ganley Ford West in Cleveland Ohio in 2005, Awarded training certificates Finance & Insurance Management as well as Ford Motor Credit Certified training. At Scotchie & Associates I successfully completed the in house training program for Drug and Alcohol Screenings.
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