I have 19 years in customer service with the past 6 years working for the State of Colorado in the Drivers License division. I am looking for a change in career and am hoping to incorporate some of my customer service skills in my new position.
Acted as the departments "go-to" person for challenging calls and as the primary mentor for new employees.
Addressed questions and concerns from the general public. Issued drivers licenses', id cards, permits, cdl licenses and provided hearing requests for customers. Administered driving tests and took photos for drivers licenses. Conducted state to state checks on all customers who approached my counter.
Meet and greet customers as they approached my window. Exchanged casino coins, chips, tickets, coupons for cash. Balanced cash drawer at end of shift.
Meet and gret customers as they entered the casino. Payed out jackpots to customers, filled empty slot machines, removed all cash monies from each and every slot machine on a weekly and monthly basis. Opened casino cage and balanced at end of shift or end of business day . Assisted with closing down of casino.
On Presidents list at time of Graduation.
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