Results-driven sales and management professional who exceeds revenue goals, quickly develops business relationships, and achieves high customer service satisfaction ratings.
Managed, serviced, and delivered a portfolio of 125 accounts, which generated $3 million in revenue per year. Researched and secured 100+ new accounts in Utah, Nevada, Idaho, and Wyoming. Consistently secured new accounts, resulting in a 125% increase in year over year revenue. Addressed customer questions and concerns regarding products, prices and availability as well as coordinated delivery logistics.Estimated and quoted prices, credit and contract terms, warranties and delivery dates. Upsold add-on services to existing customers, generating incremental revenue of $[Amount] per [Time period].
initiated company transition from one person operation to multi asset organization.
Developed and implemented SOP manual
Created and supervised a marketing campaign directly increasing sales from $250,000 to $1.1 million in project year.
Re organized customer chain of contact and workload distribution channel creating a 98% customer satisfaction rating in customer contact inquiries and social media response inquiries.
Created a bonus program to reward and encourage active employee participation in
Managed a portfolio of [Number] accounts, which generated $[Amount] in revenue per [Time period].Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.Surpassed annual quota by [Number]%.
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