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Driver/Delivery Driver Resume Example

Resume Score: 80%

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Kristin
Nicholson
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Skills
  • Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Problem-solving skills
  • Cash register operation
  • Relationship building
  • Excellent people skills
  • Cash Handling
  • Professional demeanor
  • Social perceptiveness
  • Stocking and Replenishing
  • EMR / EHR
  • Medical office administration
  • Patient-focused care
  • CPR
  • Patient Scheduling
  • Compassionate caregiver
  • Efficient and reliable team player
  • Phlebotomy
  • Electronic health records
  • Medical Records Management
  • Adaptable
  • Compassionate
  • Simple Dressings
  • Inventory and Supply Management
  • Companionship and Emotional Support
  • Indirect Patient Care
Education
Ross Medical Education Center, Morgantown WVCity09/2016Certification :Medical Assisting
Penn Foster High SchoolCity05/2014High School Diploma
Work History
Company Name - Driver/Delivery Driver
City, State12/2019 - 08/2020
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Accurately recorded delivery, payment and route information using the Uber App.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Disinfect vehicle where riders come incontact with, and disinfection of warming bags for food deliveries.
Company Name - Medical Assistant
City, State09/2016 - 04/2017
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained all prescribed laboratory testing.
  • Taught patients about the urine and saliva collection procedures and instructions.
  • Gathered forms, copied insurance cards to collect patient information for billing and insurance filing.
  • Ordered all supplies.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Completed all patient forms for the drug screen, including what all the dr wants the lab to test for.
  • Contact or put the doctor in contact with the correct person at the lab, in regards to results and questions about the drug screen.
  • Prepared all supplies for the collection of specimens.
  • Sanitized, restocked and organized the collection area for next patient.
Company Name - Medical Assistant Extern
City, State07/2016 - 09/2016
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collected histories, vitals and current complaints via patient interviews.
  • Offered age-appropriate patient care before, during and after exams.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained pre- and post-treatment vital signs and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Documented vital signs and health history for patients in clinic and hospital environments.
Company Name - Customer Service/Sales Associate
City, State06/2011 - 07/2016
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase.
  • Restock front lanes and displays, following established merchandising procedures and standards.
  • Used POS system to scan customers purchases, calculate prices, and process transactions.
  • Monitored customers for signs of fraud and theft to prevent store losses.
  • Unboxed and restocked merchandise into attractive displays.
  • Assisted with store recovery to maintain clean and organized sales floor throughout shift.
  • Welcomed guests and offered quick assistance to handle diverse needs.
  • Promoted safety initiatives to increase awareness and maintain risk-free environment.
  • Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
  • Processed returns and exchanges in line with store policies.
  • Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
  • Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal.
  • Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions.
  • Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
  • Checked identification for proof-of-age and refusing tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash, and credit card purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
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Resume Overview

School Attended

  • Ross Medical Education Center, Morgantown WV
  • Penn Foster High School

Job Titles Held:

  • Driver/Delivery Driver
  • Medical Assistant
  • Medical Assistant Extern
  • Customer Service/Sales Associate

Degrees

  • Certification : Medical Assisting
    High School Diploma

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