To maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Supervised material flow, storage and global order fulfillment. Oversaw hiring and training of new employees. Successfully managed the activities of 20 team members . Provided a high level of product and leadership support to representatives and clients.
Inbound call 200 a day.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.
Coursework in Operating Systems and System Programming
Coursework in Computer Science
Coursework in Education
Companies Worked For:
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