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driver resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multifaceted Fulfillment Associate to transition into a new position where warehouse and labor skills can be properly utilized and appreciated. Responsible and reliable with over 5 years of experience in optimizing the delivery of goods to customers. Adept at processing orders, lifting heavy objects, hand/power tools, customer service, and collaborating with delivery team members.

Skills
  • Bilingual
  • Multi-tasking
  • Transportation
  • Picking/Packing
  • Exceptional time management skills
  • Customer-oriented
  • Quick learner
  • Teamwork
  • Call center operations
Education
Sierra Linda High School Tolleson, AZ Expected in 05/2017 High School Diploma : General Studies - GPA :
Work History
Supportive Concepts For Families - Driver
Reading, PA, 02/2019 - Current
  • Delivered goods and products to customer on time and in excellent condition
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
  • Coordinated efficient routes to avoid delays and optimize schedules
  • Obtained customer signatures to complete and process all delivery paperwork
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders
Holistic Industries - Fulfillment Associate
Cranberry, PA, 02/2018 - 01/2019
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts
  • Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled
  • Maintained compliance with company safety policies and called violations to attention of management
  • Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents
  • Operated frequency scanners to track shipment progression and input data into shipping system
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences
  • Checked packing slips and other documentation to appropriately box items requested by clientele
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines
  • Quickly and properly wrapped and boxed small and large items, maintaining uniformity to meet fulfillment targets
  • Completed more than 500 orders each day with efficient picking and packing of shipments
Mphasis Limited - Call Center Representative
Colorado, TX, 02/2018 - 09/2018
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Established and fostered strong partner and 3rd party company relationships through application of excellent interpersonal skills
  • Collaborated with hotel owners and guests to correct mistakes, track shipments and handle damage claims
  • Completed over 80 outbound calls per shift to deliver top-notch support with partner accounts including but not limited to: correcting mistakes, pricing, room availability, room details/hotel policies, and creating/removing accounts
  • Built long-term, loyal partner relations by providing top-notch service and detailed order, account and service information
  • Answered up to 80 calls per day in busy, fast-paced office for both English and Spanish-speaking customers
Aegion Corp - Crew Trainer
Malvern, PA, 08/2016 - 10/2017
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Set positive example for team members by providing high-quality, efficient service
  • Maintained current knowledge of all team position requirements
  • Mentored junior employees to improve performance, food safety and customer service
  • Taught new team members correct procedures for all areas of operations
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Greeted all customers with smile and provided friendly service to professionally handle every need
  • Trained other employees in customer service, food safety and performance requirements
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination

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Resume Overview

School Attended

  • Sierra Linda High School

Job Titles Held:

  • Driver
  • Fulfillment Associate
  • Call Center Representative
  • Crew Trainer

Degrees

  • High School Diploma

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