Atlantic Express Inc, K-Corr - Driver Resume Example

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Contacted clients regarding unpaid and underpaid accounts to resolve any issues.
Provided an elevated customer experience to generate a loyal clientele.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner

• Processed accounts receivable and accounts payable.
• Opened and properly distributed incoming mail.
• Maintained a clean reception area, including lounge and associated areas.
• Obtained signatures for financial documents and internal and external invoices.
• Processed daily invoices and billed renewed invoices to clients.

 

• Politely assisted customers in person and via telephone.
• Directed calls to appropriate individuals and departments.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Maintained cleanliness and presentation of lobby and offices.

• Received and correctly processed both written and verbal instructions, prints and work orders.
• Made and revised set ups on test strands previously calibrated by other staff.
• Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
• Described product to customers and accurately explained details and care of merchandise.
• Politely assisted customers in person and via telephone.

• Processed daily invoices and billed renewed invoices to clients.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Served as the main liaison between customers, management and sales team.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Scheduled weekly inventory pickups and deliveries with vendors.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Politely assisted customers in person and via telephone.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Posted receipts to appropriate general ledger accounts.
• Composed effective accounting reports summarizing accounts payable data.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
• Created daily and weekly cash reports for accounting management.
• Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

• Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
• Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
• Verified part numbers and placed parts in appropriate shipping containers.
• Received and correctly processed both written and verbal instructions, prints and work orders.
• Described product to customers and accurately explained details and care of merchandise.
• Politely assisted customers in person and via telephone.