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Drink Server Resume Example

Resume Score: 80%

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MS

DRINK SERVER
Summary

Efficient [Job Title] offering [Number] years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Experienced Waitress offering enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of [Type] cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Focused [Job Title] with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over [Number] years of experience in [Industry] industry.

Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity.

Skills
  • Liquor, wine and food service
  • Buffet setup and takedown
  • Dining customer service
  • Service prioritization
  • Conflict and dispute resolution
  • Relationship management
  • Point of Sale (POS) system operations
  • Bussing expertise
  • Prompt table clearance
Education and Training
Associate of ArtsAtlantic Cape Community CollegeMays Landing,NJ,English Language And Literature, 06/1995
Experience
Hard Rock casino Drink Server | Atlantic City , NJ06/2018 to 03/2020
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Prepared and served cold, hot and alcoholic beverages to guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Golden Nugget Hotels & CasinosServer Assistant | Atlantic City , NJ12/2016 to 04/2019
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Partnered with team members to efficiently serve food and beverages.
  • Served average of 100 patrons daily at restaurant with exceptional service.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Stocked displays with new and transferred merchandise.
  • Greeted guests with friendliness and professionalism.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
Borgata Hotel Casino & SpaHousekeeper Associates | Atlantic , NJ04/2014 to 06/2016
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Delivered amenities ,towels, etc to customer locations.
  • Collaborated with others to discuss new positions opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention tocustomers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Answered maybe 40 calls per [Timeframe] to answer customer questions.
Hilton casinoHousekeeping Supervisor | Atlantic, NJ04/2000 to 01/2014
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Ordered housekeeping supplies and guest toiletries.
  • Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.
  • Managed team of [Number] personnel in busy hotel with [Number] rooms.
  • Removed trash and dirty linens from room attendant carts.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Stocked room attendant carts with supplies.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Scheduled team of 16 housekeepers to maintain efficient staff levels during peak periods, including holidays.
  • Reduced process gaps by managing inventory control to meet client demands.
  • Developed training programs to build employee performance.
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Resume Overview

Companies Worked For:

  • Hard Rock casino
  • Golden Nugget Hotels & Casinos
  • Borgata Hotel Casino & Spa
  • Hilton casino

School Attended

  • Atlantic Cape Community College

Job Titles Held:

  • Drink Server
  • Server Assistant
  • Housekeeper Associates
  • Housekeeping Supervisor

Degrees

  • Associate of Arts

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