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Dough Ambassador Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-oriented previous Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Reliable and enthusiastic with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operation. Known for remaining poised and calm in busy environments. While still remaining outgoing in a team or individual environment pursuing full-time employment that will include benefits and growth of skills and opportunities.

Skills
  • Brand awareness
  • Business development
  • Team development
  • Communication
  • MS Office
  • Customer service
  • Marketing and advertising
Experience
Dough Ambassador, 05/2021 to Current
Dagenais EnterprisesEscanaba, MI,
  • Collaborated with teammates to create positive environment for customers.
  • Met, greeted and assisted guests and provided directions to specific departments and buildings.
  • Assisted with daily opening and closing tasks to maintain clean, neat and organized store.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Operated cash register to process cash, check and credit card transactions.
Car Detailer, 10/2020 to Current
Amazon.Com, Inc.Lancaster, NY,
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Washed wide range of vehicles each day.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with applicable standards and regulations.
Assistant Store Manager, 02/2020 to 10/2020
Amazon.Com, Inc.Langhorne, PA,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Created engaging merchandise presentations to motivate impulse purchases.
Assistant Store Manager, 01/2019 to 02/2020
StarbucksCity, STATE,
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Maintained highest standards of conduct and service to support company reputation.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Operated headset to take orders from drive-thru, detailed costs to customers and collected payments, returning coin, bills, payment cards and receipts.
  • Collaborated with store manager to discuss future adjustments to increase sales and operational efficiency.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Education and Training
High School Diploma: , Expected in 05/2018
Hobbs High School - Hobbs, NM,
GPA:
  • 4.0 GPA
  • Ranked in Top 10% of class

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89Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Hobbs High School
Job Titles Held:
  • Dough Ambassador
  • Car Detailer
  • Assistant Store Manager
  • Assistant Store Manager
Degrees
  • High School Diploma

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