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Domestic Housekeeper Resume Example

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DOMESTIC HOUSEKEEPER
Summary

Hardworking friendly individual with energetic personality and dynamic skills in customer service, management, and secretarial work setting. Always on time and available to work any shift. Seeking new opportunity with great company where attention to detail will be valued.

Skills
  • Exceptional time management
  • Focused and detail-oriented
  • Letter writing
  • Filing experience
  • Microsoft Office expertise
  • Inventory purchasing
  • Resolving discrepancies
  • Managing automated systems
  • Transmitting files
  • Documentation and reporting
  • Faxing documents
  • Schedule management
  • Sensitive material handling
  • Excel spreadsheets
  • Data entry documentation
  • Multi-line phone systems
  • Scheduling and calendar management
  • Inventory systems
  • Memo preparation
  • Recordkeeping and bookkeeping
  • File and data retrieval systems
Experience
Four Seasons Hotels Inc | Vail , CODomestic Housekeeper02/2017 - Current
  • Moved beds, sofas and heavy furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Dusted, vacuumed, and mopped assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors weekly.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Provided deep cleaning services for areas in need of additional sanitation.
Walworth County Judicial Center | Lake Geneva , WIBarista10/2015 - 01/2017
  • Prepared more than a hundred drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Addressed and resolved customer concerns by listening and acting quickly to maintain brand loyalty.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Memorized official andoff-menu preparations to serve all customer beverage desires.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Greeted guests with pleasant smile and superior customer service.
  • Designed and printed menus, recipes and promotions and offers.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Received and accurately processed customer payments.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Ordered, received and stocked supplies and retail products.
  • Greeted over a hundred customers daily, answered questions and recommended drinks and pastries.
  • Protected store assets and facilities by ensuring compliance with company policies and procedures.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Weighed, ground and packed coffee per customer orders.
  • Provided customers with product details such as coffee blends and preparation descriptions.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Described menu items to customers and suggested products based on stated preferences.
  • Performed minor maintenance and repairs on drink making equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Brewed approximately 3 batches of coffee per 15 minutes, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Resolved customer disputes with tact and professionalism.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Maintained calm demeanor during high-volume periods and special events.
Pine Prairie Correctional Center | City , STATECorrectional Officer05/2013 - 06/2015
  • Supervised inmates during day-to-day activities.
  • Processed inmates into the lock down unit by completing paperwork, logging new inmate into our system and recording movement into logbooks.
  • Maintained appropriate control, security and well-being of inmates at all times.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Inspected cells and conducted random searches of common areas.
  • Assigned inmates to open and appropriate housing units.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained records and logs of man hours, materials and equipment used.
  • Supervised meal distributions and observed inmates during meals.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Conducted internal security checks and distributed meals.
  • Maintained daily logs of shift activity.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained correct physical head count at all times.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Education and Training
Buckeye High School | CityHigh School Diploma05/2010
Louisiana State University At Eunice | City, StateAssociate of Science in Biology
Louisiana State University At Alexandria | City, StateBachelor of Science in Biology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Word choice
  • Length
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Resume Overview

School Attended

  • Buckeye High School
  • Louisiana State University At Eunice
  • Louisiana State University At Alexandria

Job Titles Held:

  • Domestic Housekeeper
  • Barista
  • Correctional Officer

Degrees

  • High School Diploma
    Associate of Science in Biology
    Bachelor of Science in Biology

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