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Domestic Cleaner Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking domestic cleaner bringing 12 years of experience to in home cleaning.

Reliable and dedicated to creating a comfortable and clean environment.

Highly organized with strong client satisfaction focus.

Attentive individual with superior cleaning skills.

Skills

Hardworking

Reliable

Honest

Excellent communication skills

Work History
01/2020 to Current Domestic Cleaner Chugach Alaska Corporation | Fort Greely, AK,
  • I have operated my own domestic cleaning business for the past 12 years.
  • I have 23 clients I clean for.
  • Majority of clients I have had for 12 years.
  • Below are a list of every tasks I preform.
  • Make beds with fresh linen.
  • Move furniture and beds around rooms to clean behind and underneath.
  • Hand-dust and wiped down furniture, fixtures and window sills to keep areas clean and comfortable.
  • Empty garbage receptacles to proper locations.
  • Establish and maintain clean and comfortable environments in clients homes.
  • Accepted accountability for all assigned building keys, master keys and access alarms.
  • Disinfect and clean kitchens and bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Plus numerous other household duties.
03/1995 to 12/2002 Administrative Assistant Signature Retail Services | Paducah, KY,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Offered office-wide NSE software support and training, including troubleshooting issues and optimizing usage.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Scheduled office meetings and client appointments for team of 6 professional merchandise managers.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Monitored merchandise managers's work calendar and scheduled appointments, meetings and travel.
  • Performed research to collect and record catalogue data.
01/1991 to 01/1995 Retail Merchandiser Bilo Supermarkets | City, STATE,
  • Arranged consistent shelves, bins and racks at store locations by following established planograms.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Updated pricing and signage to complete product displays and educate customers.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Worked with managers and advertising directors to optimize promotions.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Educated employees on new merchandise during seasonal workshops.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Established strong vendor relationships to maintain and support business.
  • Unloaded arriving product stock and moved to store display areas.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Traveled to market, visited vendors and assisted buyers with merchandise selection.
  • Anticipated consumer buying patterns to create purchase and inventory plan.
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Organized store merchandise racks by size, style and color.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Completed stock orders and managed inventory levels.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Analyzed purchases for signs of fraud.
  • Directed team of 10 cashiers to maximize performance and deliver exceptional service to every customer.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Served needs of more than 50 customers in busy supermarket environment.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.
  • Oversaw group of 40 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Displayed new stock and rotated existing products.
  • Evaluated professionalism of checkouts every day and keep team members on top of cleaning tasks.
Education
Expected in 12/1979 High School Diploma | Roxburgh Area School, Roxburgh, New Zealand, GPA:

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75Average

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Roxburgh Area School
Job Titles Held:
  • Domestic Cleaner
  • Administrative Assistant
  • Retail Merchandiser
Degrees
  • High School Diploma

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