Hard-working Caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and care for animals on regular schedule, as well as provide exercise and positive attention to boost happiness. Passionate about animal welfare.
Basic animal care
Muzzles and restraints
Pet toxins knowledgeable
Animal behavior knowledge
Credit card payment processing
Adaptive team player
Inbound and outbound calling
Call center experience
Retail sales customer service
Safe food handling
Effective customer upselling
Check payment processing
Seating assignment preparation
Liquor, wine and food service
Dining customer service
Food safety understanding
Table setting arrangements
Buffet setup and takedown
Dog Walker Gun Barrel City , TXSelf/Feb 2000 to Oct 2020
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Fed animals twice daily and refilled water dish for fresh water supply.
Scheduled dog walking services and collected payments from pet owners.
Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
Built rapport with dogs using verbal affirmations, petting and [Action].
Reported dog behavior issues and medical concerns to owner for prompt resolution.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Developed long-term relationships with clients and bonded with animals through regular contact.
Customer Service Representative Paris, TXTcim services/Feb 2010 to Dec 2011
Asked probing questions to determine service needs and accurately input information into electronic systems.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Reviewed account and service histories to identify trends and issues.
Evaluated customer account information to assess current issues and determine potential solutions.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Set up and activated customer accounts to maintain QA satisfaction levels.
Consulted with customers to determine best methods to resolve service and billing issues.
Delivered service and support to each customer, paving way for future business opportunities.
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Companies Worked For:
El rosals tex mex restaurant
Trinity Valley Community College
Job Titles Held:
Customer Service Representative
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