Dog Walker Resume Example
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DOG WALKER
Summary
- Hard-working Caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and care for animals on regular schedule, as well as provide exercise and positive attention to boost happiness. Passionate about animal welfare.
Skills
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Experience
Dog Walker
Philadelphia , PAThe Monster Minders/Feb 2000 to Oct 2020
Philadelphia , PAThe Monster Minders/Feb 2000 to Oct 2020
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
- Fed animals twice daily and refilled water dish for fresh water supply.
- Scheduled dog walking services and collected payments from pet owners.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Built rapport with dogs using verbal affirmations, petting and [Action].
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
- Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Customer Service Representative
Laurel , MDDominion Enterprises/Feb 2010 to Dec 2011
Laurel , MDDominion Enterprises/Feb 2010 to Dec 2011
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Reviewed account and service histories to identify trends and issues.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Delivered service and support to each customer, paving way for future business opportunities.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Answered 50+ inbound calls per day and directed to designated individuals or departments.
- Educated customers on special pricing opportunities and company offerings.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Waitress
San Antonio , TXHealthcare Services Group/Jun 2004 to Nov 2006
San Antonio , TXHealthcare Services Group/Jun 2004 to Nov 2006
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Education and Training
GEDTrinity Valley Community CollegeSep 2005City, State
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Resume Strength
- Completeness
- Formatting
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Trinity Valley Community College
Job Titles Held:
- Dog Walker
- Customer Service Representative
- Waitress
Degrees
- GED
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