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DOCUMENT IMAGING SPECIALIST Resume Example

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DOCUMENT IMAGING SPECIALIST
Professional Summary

Energetic and reliable Document Imaging Specialist skilled in working with a diverse group of people seeking position in the field of information technology.

Work History
STARHAWK SOLUTIONS-Subcontracted To LEIDOS- DOCUMENT IMAGING SPECIALIST
COLUMBIA, MD01/2015 - 01/2020
  • Compiled indexing data center and Government policies and procedures; in particular, safeguarding sensitive HIPAA data as required.
  • Organized critical information and data for large company, reducing paper waste.
  • Received, organized and prioritized documents for scanning purposes.
  • Labeled and shipped records to cold storage facilities as per personnel requests.
  • Verified appropriateness of image quality against company standards.
  • Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
  • Maintained document control system including work instructions, procedures and associated databases.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Provided assistance with document processes, both inbound and outbound, including document sorting, logging and work order creation.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Assisted with document troubleshooting, including corrupt documents and files.
  • Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
  • Manipulated and converted documents to meet needs of the client.
  • Assisted in continuous improvement activities while developing and maintaining resulting documents.
  • Remained informed on current regulations, especially concerning document management.
  • Promoted efficient document processing by maintaining orderly and clean desk.
  • Gathered, reviewed and input scanning/indexing reports each day using Excel software.
  • Established, improved and reinforced document management systems to handle current and expected requirements.
  • Prepared documents for projects in accordance with project manager, team or client specifications.
  • Reviewed document management protocols and user activities against internal records policies and document management standards.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.
  • Identified areas of weakness and recommended process improvements.
  • Completed HIPAA training yearly as required by client.
Innovative Emp. Solutions-Subcontracted To Leidos- Imaging technician
Columbia, MD01/2014 - 01/2015
  • Indexed Army National Guard medical and dental documents.
  • Analyzed, identified document types in the repository.
  • Daily indexing logs maintained.
  • Indexed documents accurately for minimum hourly/weekly requirement.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for weekly meetings.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by verifying coworker's scanning or indexing issues.
Silver Run Liquors- Sales Associate
Westminster, MD01/2010 - 01/2014
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for alcohol/cigarette purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Worked with coworkers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Prepared and submitted end-of-shift reports.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
The ARC Of Carroll County- Special Needs School Bus Assistant
Westminster, MD08/1999 - 08/2013
  • Facilitated optimal seating arrangements to maintain compliance standards.
  • Offered timely and skilled emergency response to provide CPR or first aid.
  • Built and strengthened student, teacher and family relationships.
  • Assisted students with boarding and exiting vehicle safely and efficiently.
  • Responded to questions and requests for information from children and parents.
  • Kept close eye on passenger behavior and watched for problems such as injuries, illnesses and emotional concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Maintained safety and security of all youth under care.
  • Took daily attendance, notifying teachers or classroom aides immediately of any student absences.
Skills
  • Equipment and scanning tools
  • Compliance understanding
  • Document imaging systems
  • Document archiving
  • Recordkeeping skills
  • Project assistance
  • Data logging
  • Digital file organization
  • Workflow coordination
  • Problem resolution
  • Project organization
  • Operational improvement
  • Process improvement
  • Typing 70 wpm and 10 key proficient
  • Spreadsheet management in Excel
  • Proofreading
  • Professional and mature
  • Maintains confidentiality
  • Transcribing Documents
  • Excel Formulas
  • Error Detection
  • Medical Records Management
  • Identifying Errors
  • Medical Records Review
  • Information Verification
  • Database Updates
  • Compiling data
  • Sorting and labeling
  • Medical terminology
  • Independent worker
Education
Westminster Senior High SchoolWestminster, MD06/1999High School Diploma: General Studies

Teacher's Assistant for Language Department Head for 4 years. Aided with grading papers and tests, filing, research, typing and various errands.

Library Assistant for 1 year. Researching, typing, adding new books to filing system, checking books and notifying students of overdue books.

Marching band for 2 years.

Symphonic Band for 4 years.

French club for 4 years.

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Resume Overview

Companies Worked For:

  • STARHAWK SOLUTIONS-Subcontracted To LEIDOS
  • Innovative Emp. Solutions-Subcontracted To Leidos
  • Silver Run Liquors
  • The ARC Of Carroll County

School Attended

  • Westminster Senior High School

Job Titles Held:

  • DOCUMENT IMAGING SPECIALIST
  • Imaging technician
  • Sales Associate
  • Special Needs School Bus Assistant

Degrees

  • High School Diploma : General Studies

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