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District Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Drive sales and leadership improvements district-wide with forward-thinking approaches focused on capturing opportunities and promoting growth. Tenacious change manager and solution-oriented manager with successful telecommunications background. Leverages decisive leadership approaches to continuously boost key metrics.

Skills
  • Sales
  • Staff Recruiting
  • Staff Development
  • Sales Goals
  • Business Operations
  • Employee Training
  • Sales Training
  • Employee Retention
  • Business Development
  • Performance Appraisals
  • Training Programs
Education
East Tennessee State University Johnson City, TN, Expected in 05/2012 BBA : Marketing - GPA :
Work History
Department Of The Interior - District Manager
Kremmling, CO, 05/2019 - Current

Responsibilities

  • Develop vision and purpose, along with sales strategies to motivate and inspire my direct reports and those most impacted by my direct reports
  • Develop staff and lead sales and experience efforts across 7 stores
  • Foster leadership qualities in direct reports to motivate and coach their teams by creating a culture of collaboration and curiosity
  • Manage and grow the existing customer base
  • Monitor financial, budgeting, and sales reporting for retail location
  • Leading and communicating with teams to ensure that deliverables are executed and best practices are shared
  • Leading geographically dispersed teams by facilitating meetings, evaluating issues, providing solutions, and driving results against aggressive timelines
  • Identifying and facilitating new store openings, relocations, and refreshes
  • Developing local community relationships -Resolving employee and customer escalations in a timely manner
  • Forecasting, tracking, and reporting key financial, budge, and sales metrics

Accomplishments

  • Lead 7 multi-million dollar sales locations
  • Built a high performance team culture that delivered outstanding sales results through excellent customer experiences
  • Lead a team of 98 total employees through the covid pandemic-team was reassigned to 5 different roles that I directly maintained supporting while keeping retail doors open and available for our customers through curbside, appointment only, and BAU operations
  • Virtually led meetings, district and territory events including Talent Time showcasing talents outside of Verizon for our employees and a Career Expo to give our territory employees knowledge of other roles and how they can prepare now
  • Pillar lead for Employee Experience for two years at a territory level where we focused on GROW, employee engagement events and tasks centered around increasing employee morale and engagement
  • Top 20/270 districts in the company in total gross adds and volume
  • Top 40/270 district in the company with 15k total equipment coverage sales in 2020
  • 82% RIS #1 in territory for customer experience
  • In It Together winner for leading employee experience initiatives
  • Hit key community service goals for 2020
Nabco - General Manager
New York, NY, 01/2016 - 05/2019
  • While maintaining consistent market leading results in both locations, I was able to work on multiple projects at the district and territory level. Some of which include: creating a development program for SM and SS that is currently still being executed in multiple stores in the territory, creating a selling process that is currently used in multiple stores within the territory, led hum results at the territory level for multiple months. I partnered with multiple GMs in different locations/districts/territories to find resolutions to meet our common goals and find the best way to serve our customers. Gastonia, NC-
  • Jan 2018-present #1 in Southeast market, #5 company, 2019 in gross adds -Top 5 in Southeast market in hums, tablets, watches, total accessory revenue, upgrades, total device protection adds -Selected for Lead District -Developed 3 employees into promotion to leadership positions from current store-SM to GM -2018 Hall of Fame recipient at Leadership Academy -#1 in gross adds on all major launch days-Apple Launch/Black Friday
  • Lancaster, SC-Jan 2016-December 2017 -lead sales team to consistently exceed company goals -lead many district task forces/initiatives -lead territory hum task force which resulted in positive MOM increase in total sales-27 employees on task force -Developed 4 employees into promotion to leadership positions from current store, assisted with 6 other promotions through E2L, a program designed specifically for our district to assist in development of a select number of solution specialist into solution manager roles -lead GM for E2L, oversee development of program and instruction in class by SMs -#1 in YOY growth in company 2016 -top 25 in Car/TN Territory in growth 2016 -#3 in territory in telematics 2016 -#6 in territory in telematics 2017 -#1 in territory in TMP 2017 -Expanding leadership program in Basking Ridge, NJ -2016 Reader's Choice Award-Lancaster County -2017 Reader's Choice Award-Lancaster County -Worked with local news channels for media promotion and public relations
Cnh Industrial - Solutions Manager
Lebanon, IN, 08/2013 - 12/2015
  • Lead sales team to consistently exceed company goals
  • Top 15 on Retail Balance Scorecard (January 2015-April 2015)
  • #7 in region YTD 2015 in EIS adds
  • #9 in region YTD 2015 in strategic growth
  • Provide ongoing coaching and development to motivate and inspire my team
  • Planned, built, and launched VZ L.E.A.D. (an in store leadership program in the Johnson City Store)
  • VZ L.E.A.D. was then used as a district initiative leadership program
  • Developed 4 employees into promotion to leadership positions
National Instruments Corporation - Solution Specialist
Santa Rosa, CA, 05/2012 - 07/2013

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Resume Overview

School Attended
  • East Tennessee State University
Job Titles Held:
  • District Manager
  • General Manager
  • Solutions Manager
  • Solution Specialist
Degrees
  • BBA

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