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District Manager Resume Example

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DISTRICT MANAGER
Summary
Superb multi-unit manager who excels at building teams and enforcing a high level of quality in products and services.
Highlights
  • Strategic planning
  • Team building
  • Multi-unit operations management


  • Troubleshooting and problem solving
  • Relationship building
  • Staff retention
Awards
  • Retail North America Hiring Manager of the Quarter
  • Spirit of Starbucks- Community Engagement
  • Spirit of Starbucks - Achieving Results
  • Overall District Manager of the Year
  • Partner District Manager of the Year
  • Customer District Manager of the Year
Experience
Company NameCity, StateDistrict Manager02/2013 to Current
  • Set Strategic direction of work group of over 300 employees leading to $20 million in annual sales.
  • Selected to lead a Store Roles Pilot for Retail North America which included creating structure, training, and systems to facilitate the program for North America Launch.
  • Crafted Coffee Master Experience to maximize Coffee Master Training program that resulted in continued education of over 200 local employees.
  • Established a track record for inspiring and retaining high potential talent that drives business results with integrity and passion for continuous improvement.
City, StateDistrict Manager02/2008 to 02/2013
  • As the Regional Community Lead, collaborated with Corporate Community Investment Team, Executive Leadership, Los Angeles County Elected Officials and numerous local NGOs to engage thousands of Starbucks employees in community involvement and service throughout California.
  • Served as a district manager coach, equipping new district managers to successfully transition and function in role delivering measurable results.
  • Partnered with store manager team to discover unique satisfaction drivers for diverse market resulting in district overall customer satisfaction increasing from 59% to 85%.
City, StateDistrict Manager02/2006 to 02/2008
  • Developed a legacy for inspiring employee commitment to new company products, resulting in district product performance in top quartile for Warming, VIA Ready Brew, and Verismo.


City, StateStore Manager01/2003 to 01/2006
  • Coached and developed employees to standards, consistently monitored and managed staffing levels and deployment practices, implementing changes that led to top customer transactions in Area 42 and $1.7 million in yearly sales.
City, StateAssistant Store Manager, Shift Supervisor02/2001 to 02/2003
Company NameCity, StateMultiple Store Supervisor02/1997 to 02/2001
  • Assisted with new store locations, from initial site selections and budgeting, to stock levels, staffing requirements, and grand-opening events.
Education
Bachelor of Science:Consumer and Family StudiesColorado State University, City, StateConsumer and Family Studies
Skills
budgeting, coach, continuous improvement, customer satisfaction, direction, drivers, Hiring, Leadership, market, Retail, sales, staffing, store manager, Strategic, unique
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Resume Overview

School Attended

  • Colorado State University

Job Titles Held:

  • District Manager
  • Store Manager
  • Assistant Store Manager, Shift Supervisor
  • Multiple Store Supervisor

Degrees

  • Bachelor of Science : Consumer and Family Studies

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