Strong, professional work ethic in the automotive service and parts industry.
Experienced management and problem solving skills. Excellent people skills and co-worker relations. Belief that customer as well as co-worker/employee
treatment should be equally important.
Top producing Saturn Dealership Parts Department
Pilot location chosen for GM Global Warranty Management process
Only Saturn Dealership to be added to O.E.Connection Parts Locator
Highest volume wholesale parts distribution of a Saturn Dealership
Heavy multi-tasking position responsible for producing fast and efficient work flow to produce vehicle repair in a timely manner. Responsible for service order accuracy of parts, billing time and technician clock time.
Transition/training position responsible for implementing Saturn Parts department inventory into GM inventory. Responsible for enabling of the GM Global Warranty Management process to the GM division. Training of employees of new processes. Inventory managment.
Responsible for achieving a profitable and efficient parts department. Pilot store chose for GM Global Warranty process implementation. Only Saturn store to be added to O. E. Connection parts locator service. Responsible for
achieving top wholesale sales.
High volume fast paced commercial phone sales to dealerships, service centers and independant garages. Retail sales. Machine shop engine rebuilding parts location and ordering. Service order entry and pricing.
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