Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer satisfaction. Call Center Representative in customer service in high call volume environments. Excellent computer skills and telephone etiquette.
Maintained customer satisfaction. Earned managing position.
Directed driver and truck to roadside calls. Coordinated appointments with customers. Oversaw scheduling for drivers. Handled high call volume for emergency situations. Accepted payments and handled money daily. Filed paperwork daily. Developed relationships with customers. Use of computer systems for high call volume. Accommodated customer requests.
Provided love and care to children at facility. Interacted with children of all ages in the daycare. Instructed daycare while the director was away.
Courses for early childhood education. Studies and evaluations in childcare centers.
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