dispatcher resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Detailed Shipping Supervisor with expertise across all aspects of supply chain management. Skilled in creating shipping schedules to meet demands in high-volume settings. Dedicated to driving employee health and well-being through creating a culture of safety. Hardworking Worker well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.

  • Delivery Procedures
  • Service Planning
  • Improving Operations
  • Adjusting Routes
  • Delegating Work
  • Warehouse Best Practices
  • Materials Movement
  • Staging and Sorting
  • OSHA Compliance
  • Fast Reaction Time
  • Scale Operation
  • Job Site Cleanup
  • Attention to Detail
  • Material Handling
  • [ca] Driver's License
  • Safety Procedures

  • Punctual and Reliable
Dispatcher, 11/2022 to Current
First American FinancialBloomfield Hills, MI,
  • Scheduled loads according to priority and available equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over [25] drivers.
  • Identified locations and needs of callers to accurately send assistance.
Shipping Supervisor, 01/2021 to 11/2022
Blue Apron, Inc.Richmond, CA,
  • Tracked and reconciled inventory in 5000 square-foot warehouse, slashing supply errors [1]%.
  • Oversaw shipping activities for [20]-person warehouse, successfully processing over [150] orders daily.
  • Trained and supervised shipping department staff, enforcing company policies and industry best practices.
  • Inspected item packaging, labels and barcodes for accuracy.
  • Tracked shipments and promptly addressed delivery discrepancies and delays.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Built relationships with shipping and logistics partners to secure better prices and prompt delivery times.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
Warehouse Shipping Lead, 01/2016 to 12/2020
Keystone Automotive Operations, Inc.Tualatin, OR,
  • Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Compared and verified identifying information of outgoing shipments.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Traced missing material and shipments through vendor and customer communications.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Conducted regular inspection of forklift to support safe operation.
  • Loaded items to maximize work efficiency.
General Labor , 09/2015 to 12/2015
The Kraft Heinz CompanyGoodlettsville, TN,
  • Followed established safety practices when using tools and equipment.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Unloaded products from incoming transports.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Communicated load, product or pallet issues to supervisor.
  • Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
  • Operated forklift, pallet jack and other equipment to perform loading tasks.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Prepared products for packaging and shipping according to company specifications.
  • Attended company safety meetings to maintain knowledge of new and important information.
Education and Training
High School Diploma: , Expected in 06/2011 to Franklin - Stockton,

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Resume Overview

School Attended

  • Franklin

Job Titles Held:

  • Dispatcher
  • Shipping Supervisor
  • Warehouse Shipping Lead
  • General Labor


  • High School Diploma

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