Effective communication skills with internal and external contacts at all levels
Strong organizational skills and attention to detail and being able to multi-task
Excellent listening skills resulting in positive conflict resolution
Promote strong client relations with a courteous demeanor
Works well as a team player or independently with little to no supervision and an energetic work attitude
Solid computer skills and proficiency with MS Word and Excel, payroll, and cash flow management
Organizational skills Responsible for daily, weekly, monthly reports Ensured schedules were completed on a bi-weekly basis and all shifts were covered Hired, supervised, trained, and monitored staff Provide high-level administrative support performing clerical functions Conflict Resolution Researched, calmed and rapidly resolved conflicts Effectively communicated with staff and/or consumers with good listening skills Works well with others towards common goals Residential Management Provided required daily, weekly, and monthly reports and client track records Followed regulations for house maintenance for 6400 regulations Provided training Ensured a respectful family style atmosphere Financial Audit individual and household accounts ADP payroll Site budgets.
Dispatcher Air Ground Xpress － Duncansville, Pennsylvania
I performed a variety of clerical support duties as assigned; type correspondence, memos and other items; compiled data from clearly defined sources and prepared reports; answered the telephone, routed calls or messages.
I also provided quality customer service preparing and processing requisitions and appointments.
Responsibilities included receiving, processing, verifying and reconciling invoices.
Site Supervisor NHS Human Services － Ebensburg, Pennsylvania
Work involved planning, organizing, scheduling and directing the work of staff involved in providing direct human services care for consumers in their homes.
Reviewed, planned and implemented program policies, training, conducting management reviews of staff, quality assurance reviews and monitoring compliance with federal and state rules and regulations.
Direct Care Worker NHS Human Services － Ebensburg, Pennsylvania
I provided basic care of individuals with mental and physical disabilities with daily tasks such as eating, toileting, light housekeeping, and dispensing medications.
Also helped clients achieve the activities of daily living, such as maintaining good hygiene and dressing themselves, or assist with more complicated instrumental activities of daily living, such as shopping, cooking and doing laundry.
Administrative Secretary Youghiogheny Valley Specialty Services － Buena Vista, Pennsylvania
In charge of all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Completed and mailed bills, contracts, policies, invoices and checks.
Computed, recorded, and proofread data, records and reports.