Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Provided accurate and appropriate information in response to customer inquiries.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Trained staff on how to improve customer interactions.Effectively communicated with team members to maintain clearly defined expectations.Resolved customer questions, issues and complaints.
Accurately balanced cash register at all times.Maintained stock levels to prevent shortages of critical items.Quickly mixed a variety of simple and complex cocktails.Accurately and quickly calculated checks and made change.Greeted all customers, recorded correct orders and performed cashiering duties.
Received and processed cash and credit payments for in-store purchases.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Exchanged returned merchandise for customers quickly and efficiently.
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