Accomplished Executive with demonstrated ability to provide positive customer service under any circumstance. Attaining meticulous service while being energetic and positive.
Capable of typing 80-120 words per minute
Proficient in Microsoft Word, Excel, and Power Point
Member of the U.S. Bobsleigh team 2009-2010
Volunteer at the Children's Hospital 2000-2013
To ensure that the best customer service was provided for each person whom called needing a cab. Answered calls clearly and respectfully making sure that a cab was to be sent to the right area. Always had a possitive attitude even when the people calling were rude over the phone.
I was held accountable for drawing blood and sending it out to Sonora Quest. I called and checked the patients medical insurance, scheduled and verified future appointments, cleaned and cleared out the rooms, filed paperwork, and provided great customer service while promoting a comfortable patient happy to return.
Taking inbound and outbound calls to mediate between guest and hotel.
To resolve all complaints and or issues the guest had with our hotel. Clearing up any confusion or billing issues.
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