director technical project management office pmo resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated Engineering Management Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

  • Technical Direction
  • Financial Project Management
  • Change Implementation
  • Project Requirements
  • Client Requirements
  • Standardized Methodologies
  • Corrective Actions
  • Best Practices and Methodologies
  • Project Assignment Management
  • Project Records
  • Business Requirements Documents (BRDs)
  • Implementing Projects
  • Work Breakdown Structure (WBS)
  • Technical Presentations
  • Gantt Charts
  • Vendor Selection
  • Change Management Process
  • User Acceptance Testing (UAT)
  • Procurement Negotiations
  • Complex Project Delivery
  • System Configuration
  • Human Geography
  • Staff Support
  • Organizational Systems
  • Project Deadlines
  • Training Junior Team Members
  • Status Updates
  • Back Office Management
  • Project Maintenance
  • Client Correspondence
  • Methodology Implementation
  • Process Improvement Initiatives
  • Project Proposals
  • Client Meetings
  • Strategy Implementation
  • Financial Services
  • Status Meetings
  • Budgeting and Resource Management
  • Program Metrics
  • Data Analysis
  • Team Meetings
  • Office Management Software
  • Quantitative Modeling
  • Operational Efficiency
  • Project Planning Software
  • Software Deployment
  • Microsoft PowerPoint
  • Expense Reduction
  • Inquiry Requests
  • Project Oversight
  • Workflow Processes
  • Safety Protocols
  • Agile Principles
  • Procurement Logistics
  • Regulatory Issues
  • Design Changes
  • Vendor Contracts
  • Return on Investment
  • Delivery Updates
  • Timelines and Milestones
  • Business Partnerships
  • Budgetary Management
  • Customer Needs Assessments
  • Methods of Production
  • Key Performance Indicators (KPIs)
  • Sprint Tracking
  • Requirements Management
  • Customer Feedback
  • Vendor Performance Management
  • Capacity Planning
  • Client Engagement
  • Continuous Improvement Process
  • Data Center Migrations
  • Enterprise Applications
  • Multimedia Presentations
  • Critical Thinking
Work History
05/2019 to Current Director Technical Project Management Office (PMO) Leonardo DRS | City, STATE,
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of project lifecycle.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
08/2018 to 09/2019 VP Strategic Programs Perrygo Consulting Group | City, STATE,
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Directed strategic workforce planning, performance management, and benefits administration.
  • Reduced operational risks while organizing data to forecast performance trends.
07/2008 to 07/2018 Director Technical Programs SAIC | City, STATE,
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Recruited high-caliber development personnel, prioritizing candidates with history of helping employers execute business goals by exceeding expectations.
  • Presented budget and business planning proposals to senior leadership, advocating for junior personnel needs and segment-wide business goals.
  • Supported creation of client and business partner relationships through careful collaboration and networking efforts.
  • Executed on senior leadership's long-term and mid-term technology development goals.
  • Analyzed project-related information and made recommendations based on discoveries.
  • Authored wide-ranging roadmaps, determining how technology would be integrated into business operations for maximum return on investment (ROI).
Expected in to to Master of Science | Engineering Technology University of Maryland - College Park, College Park, MD GPA:

Achieved Doctoral Candidacy through completion of coursework and successful achievement of both written and verbal exams at the A. James Clark School of Engineering, engineering college of the University of Maryland, College Park, MD with a status of PhD (ABD).

Expected in to to Bachelor of Science | IO Pshchology University of Maryland - College Park, College Park, MD GPA:
Expected in to to Bachelor of Arts | Business Mgmt. /Computer Science University of Maryland - College Park, College Park, MD GPA:

PMI Project Management Professional (PMP)

PMI Risk Management Professional (RMP)

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Resume Overview

School Attended

  • University of Maryland - College Park
  • University of Maryland - College Park
  • University of Maryland - College Park

Job Titles Held:

  • Director Technical Project Management Office (PMO)
  • VP Strategic Programs
  • Director Technical Programs


  • Master of Science
  • Bachelor of Science
  • Bachelor of Arts

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