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Director Senior Manager Strategic Programs Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Jessica
Claire
Professional Summary

Multifaceted Product Leader with over 20 years in strong technical portfolio oversight, currently handling the Americas ISP/Telco partner consumer technology delivery programs at Aura, a company that is on a fast track to changing the way we imagine cybersecurity, with a $500M funding to date (valued at >$1B). Impeccable track record of leading change with cross functional teams and portfolio planning in various verticals with a penchant for turning around low performing divisions into high performing growth and innovation zones with alignment across leadership

Skills
  • Strategic Partnerships
  • Policy and procedure improvements
  • Team leadership and direction
  • Partner Solutions Management (Identity, Privacy, Security solutions)
  • Problem Solving and Analytical Mindset
  • Cloud Solutioning (Big Data, Cassandra, Hadoop, Kafka)
  • Go To Market (GTM) Strategy
  • Strategic Planning
  • Privacy (GDPR, CCPA, PII, PCI-DSS)
  • Software As A Service (SAAS)
  • Digital Asset Management
  • RFP and Contracts
Work History
Dave & Buster's, Inc. - Director, Telco/ISP Partner Solutions
New York, NY, 09/2021 - Current
  • Own the ISP/Telco product solutions, where primary focus is to deliver customized security solutions to partners across all Aura's product lines (Aura Suite, Aura Privacy, Aura Password Manager) working closely with sales, marketing, engineering, product, legal, security and other stakeholders to create PRDs (requirements) and follow through to completion
  • Respond to RFPs across the pre-sales cycle with creative product breakdown and delivery scenarios to meet the partner needs
  • Pre-sales and solutioning for Verizon for a $24M YoY Identity, Financial Monitoring, Privacy, DWM and Wifi Security solution
  • Hired team of 3 for partner facing roles at 2 major Telcos
L&T Infotech - Director/ Senior Manager, Partner Programs
Hartford, CT, 02/2012 - 09/2021
  • Built NA Partner Management team of 7 from ground up to cater to requirements of extremely challenging ISP/Telco partners for delivery of McAfee Mobile Security, VPN and Secure Home Platform products. Responsibility of portfolio delivery planning for partners with total revenue of more than $160 across Verizon, T-Mobile, CenturyLink, Telefonica, among others for a Co-branded or White Labeled solution as part of pre-sales and partner execution
  • Conceptualized, Chaired and Led Best In Class funneling processes for portfolio planning of all new project requests across various partners across globe for Consumer Cloud division ( ~30 custom projects / quarter across 15-20 'large' partners and >150 standard 'Co-Branding' projects across 200 partners) in order to streamline work by prioritizing, scoping and creating above-line/below-line categorization based on resource capacity. This has led to 120% increase in on time project deliveries within last year
  • Demonstrated high-level knowledge of engineering principles, relevant technologies and applicable industry standards. Experience in Big Data, Mobile application delivery cycles and Networking with hands on project delivery using SAFEAgile, Scrum and Kanban Agile principles
Smartbridge - Senior Manager
City, STATE, 04/2003 - 03/2010
  • Strategized the transformation of a major Texas based University from in-person to online by reviewing, interviewing and putting a 3 year IT Strategy and organizational plan based on latest technologies at the time with industry based solutions from Gartner
  • Consulted with client on delivery of software integration and implemented ERP systems to bolster growth of business for a Fast Food chain across southern United States.
  • Planned and executed installation and revamping of over 500 POS and BOS systems (1 per location) across southern United States for large Fast Food company in a span of 6 months, thus integrating all sales, employee and payroll data for a cohesive view of revenue and expenses
KPMG - Manager
City, STATE, 03/2002 - 04/2003
  • Managed implementation of technology services as part of Business Consulting division for Energy clients across southern United States
Education
Arizona State University Tempe, AZ, Expected in 05/2008 MBA : Strategy - GPA :
University of Calicut India, Expected in Bachelor of Technology : Instrumentation And Control Engineering - GPA :
Certifications

Certified in PMP

CISSP (In progress)

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Resume Overview

School Attended
  • Arizona State University
  • University of Calicut
Job Titles Held:
  • Director, Telco/ISP Partner Solutions
  • Director/ Senior Manager, Partner Programs
  • Senior Manager
  • Manager
Degrees
  • MBA
  • Bachelor of Technology

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