I am interested in a strategic position leading the deployment of Lean Six Sigma across an organization, from training and certification to hiring and developing internal champions and a problem solving culture,. *Ideal position would also include ensuring that the organization benefits from consistent delivery of significant bottom line results from properly executed projects. *
Abilities Highly motivated and dynamic Operational Excellence Leader with 15 years experience utilizing Lean Six Sigma methodologies in Operations, Finance, Customer Care, HR, IT, Fleet and Pricing. *Strategic thinker and change agent recognized for solid data driven analysis resulting in development of innovative, sustainable solutions. *
Hands on experience deploying Lean Six Sigma globally, driving results while balancing risk to growth and cost optimization. *Repeatedly chosen to lead large, complex projects which improved the company's most critical processes. *Exceptional team building and leadership skills, consistently exceeding annual goals for certifications and project delivery.
02/2007 to 12/2014The Hertz Corporation Arbor Vitae BlvdLos Angeles, CA
Lean Six Sigma Deployment Leader, Quality Control Systems Managers Designed, implemented and supported the Lean Six Sigma Blended Learning curricula for Yellow, Green, Black and Master Black Belt candidates globally.
Developed and maintained course catalog of online and classroom based training designed to embed operational excellence throughout the organization.
Lead team of Master Black Belts working on strategic and tactical projects delivering over $100M in hard, year over year savings during tenure.
Responsible for identifying over $40M in business synergy opportunities after acquisition of Dollar Thrifty, overseeing the Lean Six Sigma team charged to work with the business to achieve results.
Director Quality Control Systems Managers05/2005 to 07/2007The Hertz CorporationSouth San Francisco, CA
Developed internal training program and project tracking structure for all Lean Six Sigma programs to replace Ford program (after sale of Hertz).
Managed Lean Six Sigma program overseeing 30+ Black Belts through certification and project work, delivering over $50M to the organization.
Played pivotal role in consultant led business transformation initiated in 2006 which targeted efficiencies in both operational and support areas.
Manager, Six Sigma Programs, Quality Control Systems Managers.
06/2000 to 05/2005The Hertz CorporationSouth San Francisco, CA
Personally selected by CEO to to be the first Hertz Black Belt and later nominated by senior leadership and CEO to be the first Hertz Master Black Belt As a Black Belt, delivered bottom line savings to the organization in excess of $4M.
Lean Six Sigma DMAIC projects included: Elimination of billing errors for large account (>400K) Reduction in body damage expense (>800K) Reducing number of days from vehicle delivery to first rental (>1M) Increasing revenue from sale of ancillary services such as Neverlost (>800M) Manager, Fleet Operations and Yield Management, Managers, All Other.
04/1995 to 06/2000The Hertz CorporationSouth San Francisco, CA
Oversaw Northern California and Nevada fleet operations through growth from 11K vehicles to more than 30K.
Responsible for life cycle of vehicles, including installation, registration, revenue generation and disposal via various channels.
Ensured that vehicles were properly allocated between locations to maximize revenue opportunities and meet customer expectations Oversaw region pricing and yield strategy groups charged with adjusting rates to optimize demand and revenue generation Developed and implemented first public-private partnership with rent a car shared car program to encourage use of public transportation on the BART system In partnership with Ford, introduced first electric vehicles into rental fleet, setting up infrastructure and developing customer base at several locations including Fremont BART station Chosen by CEO to implement back office systems throughout International network as part of European globalization project.
Training included systems managing fleet, asset control and tracking, utilization and back office controls and reports as well as daily planning and distribution Negotiated and implemented first California DMV public-private partnership enabling in-house registration.
This change reduced time from delivery to ready for rental from an average of eight days to less than one.
Bachelor's Degree: Psychology Industrial PsychologyCalifornia State UniversityLong Beach, CAPsychology Industrial Psychology
Honors Received multiple nominations from peers on several occasions for Global Leadership Award Recognized for successful Lean Six Sigma strategy and execution in iSixSigma Magazine Board member for 501c3 supporting abandoned and 'retired' equines Additional Information