• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Director, Program Management
Please provide a type of job or location to search!
SEARCH

Director, Program Management Resume Example

Love this resume?Build Your Own Now
DIRECTOR, PROGRAM MANAGEMENT
Professional Summary
Highly accomplished and extremely motivated manager with a proven track record of excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, business, and community audiences.
Skills
  • Client account management
  • Conflict resolution
  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Budget development
  • Project management
  • Business development
Work History
Director, Program Management, 09/2009 to Current
Pgim Global Short Duration High Yield Fund, Inc. – San Jose , CA
  • Maximize scope, cost and margin management for multi-million dollar managed services contract.  Key point for customer in maintaining/retaining cost savings without sacrificing efficiency.  Achieved value add savings of $4M to the customer in first 5 years.
  • Negotiated over $10M in 3 years of additional business within the contract. 
  • Created service offerings as part of the Strategic Leadership Framework that allow for teams to understand and support direction of the company.  Areas include Workspace Loyalty and Desirability, Tools/Automation and Competence Development in employees.
  • Design solutions and engineer responses to Request for Proposals (RFPs) or business proposals on behalf of company.  Success rate greater than 90%.

Senior Manager/Project Manager, 10/1997 to 09/2009
Grant Thornton Llp – Milwaukee , WI
  • Supervised a project management support organization for a large telecommunications 24x7 network team.  Managed revenue generating, efficiency and growth initiatives delivering better, faster, and cheaper solutions for the customer – that customer has realized over $100M in access savings in the last 5 years.
  • Served as Account Manager for a wireless organization.  Defined new requirements and tools for service offerings, and delivered cost savings of $10.8M in year one.  Daily, constructive interaction with customers.  
  • Created processes for Disaster Recovery situations that addressed priority requests from key customers.  Exercised those processes during Hurricane Katrina.  Gained Emergency Response Team (ERT) certification.

Operations Manager, 06/1996 to 10/1997
Primesource Building Products, Inc. – Perryman , MD
  • Assisted in cradle to bed development of a new marketing company including business plans, fiscal needs, start up process, development and implementation.  This allowed the company to be up and running one year ahead of the business plan, and $50,000 ahead in projected revenue for the same time period.

Production Assistant, 06/1992 to 05/1996
Meredith Corporation – San Francisco , CA
  • Reconciled pension portfolio accounts and ensured best industry gains were being recognized. 
  • Created and maintained new auditing function to measure the health of $1 billion company pension plan.  Supervised the workflow, efficiency and progress of the early delivered project.

Education
Bachelor of Arts: International Business, Rhodes College - City, State
Accomplishments

Selected for Sprint's Leadership Development program.

Served as certified examiner for the Chairman's Quality Award (CQA) for Sprint.    

Received second highest Manager Quality Index rating ina 1500 employee organization. 

Certifications
Project Management Professional (PMP) certified since 2011.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Rhodes College

Job Titles Held:

  • Director, Program Management
  • Senior Manager/Project Manager
  • Operations Manager
  • Production Assistant

Degrees

  • Bachelor of Arts : International Business ,

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Director,-Technical-Program-Management-resume-sample

Director, Technical Program Management

Photoshelter

New York , NY

Director-of-Localization-Program-Management-resume-sample

Director of Localization Program Management

Netflix, Inc.

Salt Lake City , UT

Director,-Program-Management-Office-and-Global-Process/Systems-Improvement-resume-sample

Director, Program Management Office and Global Process/Systems Improvement

Ascential

Chicago , IL

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am -5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.