• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
        Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Director of Quality/Risk Management and Corporate Compliance Officer
Please provide a type of job or location to search!
SEARCH

Director of Quality/Risk Management and Corporate Compliance Officer Resume Example

Love this resume?Build Your Own Now
DIRECTOR OF QUALITY/RISK MANAGEMENT AND CORPORATE COMPLIANCE OFFICER
Summary
Experienced executive with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Extensive knowledge of infection control practices and working with clinical staff to implement new systems and processes.
Highlights
  • Certified in Basic Life Support (BLS)
  • Confident public speaker
  • Conflict resolution
  • Disease specialization proficiency
  • Clinical training
  • Exceptional interpersonal skills
  • Analytical problem solver
  • Complex problem solving
  • Change management
  • Process improvement strategies
  • Relationship building
  • Systems implementation
  • Troubleshooting and problem solving
  • Dedicated
  • Client relationships
  • Results-oriented
  • Client-focused
  • Quick learner
  • Computer proficient
  • Training and development
Accomplishments
Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Maintained status reports to provide management with updated information for client projects.
  • Project manager for implementation of new tracking system that resulted in improved patient care.
  • Leadership Served as key contributing member to Leadership team.
  • Conducted research which led to the development of multiple infection control process and system changes.
  • Spearheaded a remarkable “worst-to-first” transformation for multiple areas of patient care resulting in improved quality outcomes.
  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Led Marlette Regional Hospital to receive the Governors and MPRO Patient Safety and Clinical Quality Awards multiple years.
Experience
Bickford Senior LivingBourbonnais , ILDirector of Quality/Risk Management and Corporate Compliance Officer07/2009 to 04/2013Facilitated organizational wide quality improvement and patient safety initiatives as well as development of strategic plan related to quality. 
Responsible to ensure effective compliance program to meet all regulatory requirements to maintain accreditation and certification for all hospital entities. 
Serves as a liaison with the community for customer service, customer recovery and retention program.
Advocate for the facility,staff and providers to decrease the risk in the healthcare environment.
Oversight responsibility for multiple staff as well as Infection Prevention Specialist, ClinicalEducation, Hospice Homecare, and Hospice Residence.
Member of the Leadership team which set the strategy and vision for the hospital.
Key projects: Implemented system wide quality scorecard and dashboard to measure quality and identifyopportunities for improvement in the organization. Decreased budget by over 10% to assist the organization in the financial improvement plan.· Completed Risk Management Mentor program to increase knowledge and save theorganization 10% on insurance premiums. Assisted Medical Staff to implemented physician peer review process including developing the review tools, policies, and procedures. Successfully lead the organization through Joint Commission Survey, multiple state survey and sentinel event complaint investigations.· Effectively implemented system wide change to include: wristband standardization, fallreduction program, latex safe environment and bee ready surveys for continuous survey readiness. Designed and taught program to develop managers skills in problem solving, customer relations and accountability within their departments.
Marlette Regional HospitalCity , STATEInfection Control/Employee Health Coordinator, Patient Safety Officer01/2006 to 07/2009Conducts infection control risk assessment to direct prevention and control strategies· Researched and maintained knowledge of current issues, regulations, and initiatives for infection control, employee health, and patient safety.· Played key role in implementation of patient safety initiatives.· Developed collaborative relationships with multidisciplinary teams and staff.· Educated and facilitated training for staff to maintain knowledge of current practices in infection control and patient safety.· Coordinate audit with Michigan Hospital Association for Health and Safety Managementplan to set goals for facility over the next year· Key contact and coordinator for MIOSHA program· Manages occupation health program and worker's compensation program for facility· Responsible for strategic planning and budgeting for department· Participates in quality initiatives such as PDSA, RCA, and FEMAs· Orientation and education for all new hospital and physician staff· Administer wellness program in conjunction with wellness team· Play key role in the planning, coordination, implementation, evaluation, and authorization of construction projects for hospital system· Offer expert advice to physicians and staff as needed regarding infection controlissues or concerns· Assist in managing patient with infectious diseases· Participates in process improvement initiativesLead coordinator for multiple teams and committees within the hospital to include:Patient Safety, Employee Health, Infection Control, Pressure Ulcer Prevention,Anticoagulant Therapy, Rapid Response Team
Education
Master of Science:Healthcare Administration/Quality2008Trident University, City, State
  • Graduated Summa Cum Laude
  • 3.75 GPA
  • Focus in Quality
Bachelor of Science:Science2000University of Michigan-Flint, City, State
  • 3.25 GPA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Trident University
  • University of Michigan-Flint

Job Titles Held:

  • Director of Quality/Risk Management and Corporate Compliance Officer
  • Infection Control/Employee Health Coordinator, Patient Safety Officer

Degrees

  • Master of Science : Healthcare Administration/Quality 2008
    Bachelor of Science : Science 2000

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Director-of-Quality-Assurance-&-Risk-Management-/-Corporate-Compliance-&-Safety-Officer-resume-sample

Director of Quality Assurance & Risk Management / Corporate Compliance & Safety Officer

American Modern Insurance Group

Lake Charles , LA

Director,-Risk-Management-and-Corporate-Compliance-resume-sample

Director, Risk Management and Corporate Compliance

Whitney Young Health Center

City , STATE

IT-Officer---Security,-Risk-&-Compliance-resume-sample

IT Officer - Security, Risk & Compliance

Paypal

Albany , NY

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.