Seasoned Director with wealth of continual process and operation improvement experience. Successfully oversees daily operations, planning and quality control, and develops and monitors resources to accomplish mandated compliance. Broad history in establishing standard operating procedures and tracking and reporting processes, tools and information flows. Actively engages direct reports to achieve business goals, tracks progress toward goals and increases effectiveness and efficiency of leaders.
Northern Region Utilization review board, Northern Region CQI Collaborative, DCFS Joliet Action Team
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