Director Of Physician Practices Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Executive Summary

Proven healthcare leader with reliable experience in project management, business development & administration, and operations management across multiple service lines. Results-driven professional with advanced skills in acquisitions, new service line development, and process improvement. Highly motivated to utilize cross-functional leadership skills to impact [company name] through the [job title] position.

  • Contract Negotiation
  • Healthcare Management
  • Strategic Planning
  • Business Analysis
  • Customer Satisfaction
  • Human Resources (HR)
  • Recruiting & Training
  • Marketing Management
  • Patient Safety
  • Team Building & Leadership
Education & Certifications
Butler University Indianapolis, IN, Expected in 05/1984 BA : College of Liberal Arts And Sciences - GPA :
Butler University Indianapolis, IN, Expected in 05/1984 Secondary Degree : Business Administration & Management - GPA :
LinkedIn Learning , Expected in 02/2021 Project Management Certification : Healthcare Projects - GPA :
Professional Experience
Community Health System - Director of Physician Practices
Trussville, AL, 12/2013 - Current
  • Oversee operations management for 5 physician and specialty practices (now 14 practices and service lines)
  • Implemented an improved due diligence process for practice acquisitions and comprehensive training programs by strengthening hospital operations and standards.
  • Transformed new specialty service line agreements to boost patient referrals and ancillary growth.
  • Facilitated the successful transition of 3 primary care practices to Provider Based Rural Health Care Certification by administering/deploying successful surveys.
  • Spearhead continuous improvement and strategic direction for service line quality by deploying new programs, such as Chronic Care Management, Annual Wellness, and Clinic Integrations.
  • Built a recruiting program for physician and allied health professionals/partners to optimize systems for marketing, compensation, contracting, onboarding, and retention.
  • Created and established vendor program by utilizing GPOs, filtering vendors, and improving product delivery and cost reduction.
  • Streamlined physician practice, insurance, and hospital contracts to achieve optimal coverage, reimbursement, and cost reduction for organizations/patients.
  • Develop strong relationships with key leaders and physicians through excellent interpersonal skills, teamwork, integrity, and productivity benchmark program.
  • Head budgetary management/financial reviews and investigations to motivate and coach others, establish strong reporting, and facilitate decision making for practices, physicians, and providers.
  • Analyze compensation data, financial data, performance improvement standards, coding, CPT, and documentation compliance programs for providers.
Center For Health Care Services - Director of Primary Care
San Antonio, TX, 04/2008 - 12/2013
  • Utilized cross-functional leadership skills to manage operations for 38 practices and improve process for practice buildouts, acquisitions and transitions, HR staffing, risk assessments, process renovation, quality control, regulatory compliance, financial planning, and budget management.
  • Guided Franciscan Alliance practices to PCMH Certification Level II, becoming 1 of 4 organizations in the nation to apply for ACO accreditation.
  • Managed and analyzed physician compensation calculations to prepare reports and adhere to MGMA productivity standards via wRVUs.
  • Optimized physician relations range to maximize productivity, salary draw adjustments, staffing, regulatory governance and compliance, and behavioral issues and preparedness.
St. Anthony Medical Center - Franciscan Physician Network - Clinic Operations Manager: Primary Care and OB/GYN
City, STATE, 05/2006 - 04/2008
  • Developed creative local marketing campaigns and vision to grow brand awareness for new physicians, HR policies & procedures, staff development, and regulatory compliance.
  • Strengthened physician compliance in practice management by developing educational tools for patient care, billing, and coding.
  • Established and administered centralized buying program by consolidating vendor network with general supplies and leveraging SSFHS corporate purchasing model.
  • Oversaw practice management by leading physician recruitment efforts and revamping orientation/onboarding processes for new physicians.
  • Partnered with practice managers to facilitate business process improvement, create strategic plans, and establish patient-centered care programs for everyone.
  • Streamlined immunization purchasing practice to reduce annual costs.
  • Utilized project management skills to restructure prescriptions and achieve regulations compliance.
  • Built and implemented a risk management action plan with liability carrier for the network.
St. Margaret Mercy Healthcare Centers/St. Margaret Mercy Medical Centers - Office Coordinator | Medical Assistant
City, STATE, 11/1992 - 04/2006
  • Collaborated with 4-8 physicians and 20 staff members to provide quality patient care and scheduling to internal customers and underserved population.
  • Coordinated facility build out in 2002 for Dyer South Family Medical through successful business management skills.
  • Facilitated practice merge to new facility by providing insights, coordination, and service excellence in change management.
  • Headed budget management and staffing by optimizing daily patient volume model and developing consistent marketing campaigns and presentations for new physicians.
  • Served as clerk for first MSO office by assisting in lean processes for practice setup, claims filing, credentialing physicians, staff training, physician orientation, and direct patient care.

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Resume Strength

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Resume Overview

School Attended
  • Butler University
  • Butler University
  • LinkedIn Learning
Job Titles Held:
  • Director of Physician Practices
  • Director of Primary Care
  • Clinic Operations Manager: Primary Care and OB/GYN
  • Office Coordinator | Medical Assistant
  • BA
  • Secondary Degree
  • Project Management Certification

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