Developed incoming inspection, assembly and testing process and procedures for ScriptPro's first robotic prescription dispenser (SP 200).
Supported the design, development, testing for more than twenty new products.
Supervised (7) quality personnel, (4) incoming inspection technicians, (2) return material specialists and (1) manufacturing engineer.
Improved product quality with same staff size as a total number of SKU's increased from 1,200 to 16,000.
Team leader for the implementation of ERP system [Oracle E-Business Suite 11i from MAS 200].
Responsibilities included the development of inter-departmental pre and post process maps, quality processes, new data collection methods, data conversion, training, and implementation.
Designed and developed KPI's and dashboard for incoming inspection technicians with emphasis on the most problematic parts.
Technicians are now able to manage competing priorities effectively.
Responsible for creation and distribution of Manufacturing Quality Bulletins.
Responsible for the selection, acquisition, and maintenance of all measurement equipment.
Responsible for development and maintenance of all quality standards.
Audit team member for CSA and UL.
Product Performance Analysis.
Key team leader in development and maintenance of CRM system (Siebel).
Initiated and developed Service Level Metric that provides quantitative metrics on product performance.
Developed supplier selection process.
Ensure quality processes are in place to deliver a quality product through proactive relationships with suppliers.
Developed strong business relationship with vendors in the following industries: cables, DC motors, electronics, cast urethane molding, injection molding, machine shops, paint shops, printed circuit boards and sheet metal.
Initiated and co-developed a quantitative vendor certification program with an emphasis on quality, delivery, and price that is used to allocate purchasing dollars.
Initiated and led the development of paperless engineering change process that leads to a 60% reduction in processing time.
Experienced team leader in reducing cost on multiple products while improving product quality.
Recognized by management as encouraging, very motivated, highly committed team player and leader.
Bachelor of Science: Business Management,
Northwest Missouri State University - MARYVILLE,
Student government JUNIOR CLASS PRESIDENT
Student Body Treasurer
ASQ Certified Manager of Quality/Organization Excellence,: ASQ -