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Director of IT Resume Example

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DIRECTOR OF IT
Executive Profile
Technology & Operations Management Executive 18-Plus Years of Demonstrated IT Management Experience in the Telecommunications Industry with Proven Expertise in Overseeing Enterprise-Wide Technology through Strategic Planning & Evaluation, Directing Day-to-Day Responsibilities of IT Teams & Operation Support Systems, & Managing Full Life Cycles of Software Development * Requirements Definition, Prototyping, Design, Implementation, Testing, Rollout & Maintenance. Well versed in IT project management, data analytics, business intelligence, enterprise architecture and development. Expertise in software development and implementing robust and flexible business solutions. Expert project management and object oriented design skills using modern tools and methodologies. Talented instructor with broad abilities in enabling key business units and decision makers to understand technologies. Strong knowledge of visual development tools and relational database management systems. High-caliber, analytical problem-solver with extensive hands-on, managerial and consulting experience. Able to bridge technology to align with business goals and provide meaningful and effective solutions. Solid technical leadership skills with exemplary interpersonal relationships that foster long-term relationships. Mentors team members to increase their competence and dependability and maximize productivity.
Skill Highlights
-2012 R2 * SQL Server Integration Services (SSIS) * SQL Server Reporting Services (SSRS) * Oracle * Data Analytics * PL/SQL Developer * Visual Basic .Net 2008-2012 * Microsoft Office Suite * Microsoft Project & Visio * Windows Server 2008 - 2012 R2 * Microsoft Server Virtualization * Data Migration & Conversions * SAP Crystal Reports * Data Warehousing * SDLC * Oracle Financials ERP * Microsoft Hyper-V * Microsoft Active Directory * Microsoft Visual SourceSafe * Microsoft Team Foundation * Agile Methodologies * SQL Server Analysis Services (SSAS) * Microsoft Exchange
Professional Experience
Director of IT
January 2010 to CurrentCompany Name － City, State
  • Oversee the 24x7 IT operations of a nationwide telemarketing company.
  • Manage the implementation and migration of dozens of legacy production applications from FoxPro to an n-tier .Net and SQL Server environment.
  • Incorporate data analytics to identify donors most likely to pay, resulting in improved efficiencies, while minimizing nuisance calls to consumers.
  • Save JAK Productions approximately $150,000 per year by reducing unnecessary mailings and effectively implementing the United States Postal Service Intelligent Mail Barcode system.
  • Reduce software licensing costs 25% per year by proposing and implementing a lifecycle replacement policy for companywide hardware and software.
  • Executed a companywide off-site backup and disaster recovery solution.
  • Recommended and architected cutting edge dialing technologies and solutions to replace legacy hardware based dialers while reducing telecom costs by 40%.
  • Instituted a companywide intranet for reporting while reducing printing and network storage costs by over $75K per year.
  • Implemented a server virtualization and consolidation program, reducing hardware and software costs as well as reducing operating expenses.
  • Implemented the rollout of a hosted dialing solution as a prototype and proof of concept system to replace older legacy technology.
  • Established data integrity standards for companywide donor databases.
  • Oversaw the implementation of credit card processing companywide, increasing collections and decreasing fulfillment costs.
Senior Director
February 1997 to January 2010Company Name － City, State
  • Oversaw database development projects as well as the day to day operation of various information processing systems.
  • Developed and maintained data and reporting systems for multiple internal client departments including accounting, legal, payroll and operations.
  • These applications handled various tasks including client and contract tracking and management, processing and feeding of payroll data to ADP and creating data required in our calling facilities around the country.
  • Developed and maintained night batch processing systems for multiple divisions.
  • These divisions each had their own rules and processes while requiring certain shared data and reporting capabilities.
  • Managed source code control and coordination of test, QA and production rollouts, including managing the Microsoft Visual SourceSafe database as well as coordinating the synchronization of test and production databases with the DBA staff.
  • Managed multiple teams of developers as well as outside consultants simultaneously.
  • Development teams ranged in size from 2 to 8 and worked on a variety of projects ranging from database applications to traditional multi-tier applications to web-based applications.
  • Developed and maintained interfaces to feed data between data warehouse systems and ERP systems, including Oracle Financials and Epicor.
  • Managed the migration of numerous legacy software systems from Microsoft Access to a Visual Basic and Oracle environment.
  • These systems were originally stand-along applications, one per client, but were migrated to a custom in-house developed application framework.
  • This framework allowed new clients to be brought on board with minimal development effort and allowed consolidated reporting against a data warehouse environment.
Education
Bachelor of Business Administration : Information Systems, May 2015KENNESAW STATE UNIVERSITY － City, StateInformation Systems
Oracle Financials Technical Foundation Oracle Application System Administration Oracle Payroll and General Ledger Oracle Human Resource Management Systems
Skills
Visual Basic .Net, .Net, accounting, Active Directory, ADP, Agile, backup, Business Process Reengineering, hardware, concept, credit, Crystal Reports, client, clients, Data Migration, data warehouse, database applications, databases, database, database development, Data Warehousing, disaster recovery, edge, ERP, FoxPro, General Ledger, Human Resource, Information Systems, legal, managing, Microsoft Access, Microsoft Exchange, Mail, Microsoft Office Suite, Microsoft Project, Windows, migration, network, Oracle, DBA, Developer, Oracle Financials, Oracle Financials, PL/SQL, Payroll, processes, Project Planning, QA, reporting, SAP, Scheduling, SDLC, Visual SourceSafe, SQL Server, Strategy & Planning, System Administration, telecom, telemarketing, Visio, Visual Basic
Core Accomplishments
  • ASSOCIATION OF INFORMATION TECHNOLOGY PROFESSIONALS (AITP), Mount Laurel, NJ.
  • ATLANTA AREA DATABASE USERS SOCIETY (AADBUS), Sandy Springs, GA.
  • IEEE COMPUTER SOCIETY, Los Alamitos, CA.
  • PROJECT MANAGEMENT INSTITUTE (PMI), Newtown Square, PA.
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Resume Overview

School Attended

  • KENNESAW STATE UNIVERSITY

Job Titles Held:

  • Director of IT
  • Senior Director

Degrees

  • Bachelor of Business Administration : Information Systems , May 2015
    Oracle Financials Technical Foundation Oracle Application System Administration Oracle Payroll and General Ledger Oracle Human Resource Management Systems

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