DIRECTOR OF HOMELESS SERVICES: SOCIAL WORKER Program Management / Staff development / Mentoring Youth/ Coaching while Delivering Results Objective: Seeking a position with leadership responsibilities including: Advocating, Mentoring, Coaching, Coordinating, Case Management, Referrals and follow-up services Carrier summary: A growth-oriented and highly talented Individual, with a strong background in delivery of services to homeless individuals: with experience working with veterans, leading and managing multiple homeless, programs and youth programs. Continuous Program Improvement, including, PATH, Target Home, Safe Haven, HIV/AIDS programs, Transitional Housing, Supportive Permanent Housing programs and Veterans Program. I have 12 years of experience in this domain, with a natural talent for helping others.
An Experienced leader of teams and programs with the ability to manage staff, budgets, consumers issues, Community participation and coordinating with Continuum of Care 3 Decision making and problem solving skills 4 Knowledgeable of Community Resource
Extensive Case Management, Advocating and client referrals
Management skills: Influencing, leading, negotiating and delegating abilities
Adaptability and tolerant to stressed situations.
Meet Deadlines and quotas
Effective listening skills
Coached and developed youth as well as adults to believe in me as well as themselves in order to get the best possible performance from them. Simply by gaining their trust, respect and giving them the support they needed to achieve their objectives and goals by believing in themselves. As a result my programs, teams and individuals have received numerous awards in the professional arena, championships in the sports arena. while the majority of them have and continue to be successful and productive individuals in the community
Great Listening Skills
01/2007 to 01/2011
Director of Homeless ServicesCASS COMMUNITY SOCIAL SERVICES － DETROIT, MICHIGAN
Responsible for the administration and supervision of all components of the homeless service department throughout the agency.
Responsibilities 6 Responsible for ensuring housing placement of all homeless consumers with emphasis on veterans Responsible for attainment of short and long term goals as they relate to each program.
Supervised and directed the work of others Responsible for completing audits Maintained budget over 700,000 per year Supervised and evaluated over 50 staff members Monitored all funding sources Responsible for hiring, schedules, assignments and training All Programs were received high marks from CQI audits and were CARF accredited.
My PATH program members received state recognition for outstanding leadership and performance.
In addition, I had 4 staff members who received Employee of the Year Awards.
01/2005 to 01/2007
Educational/Job CoordinatorFEDERATION OF YOUTH SERVICES － DETROIT, MICHIGAN
Youth Services: Responsible for the monitoring and supervision of student attendance, participation and performance in school.
In addition I equipped them with the tools necessary to further their education, entrepreneur skills, and employment skills through workshops and mock interviews.
Responsibilities 7 Responsible for provided assistance to at risk children Provided assistance with post education through field trips Provided assistance securing financial aid and scholarships that was available Developed relationship with education institution to ensure they were attending school and completing assignments Advocated and enrolled all individual into schools, regardless of disciplinary reason or truancy issues Provided job assistance and developed a report with possible employers.
Provided mentoring Achievements: Effectively addressed and corrected truancy issues with at-risk youth by implementing a mentoring program and peer relationship counseling.
Out of the 20 youth that attended my program 15 of them either graduated or obtained their GED.
Urban Service CounselorYMCA － HIGHLAND PARK, MICHIGAN
Responsible for provided assessments and case management services to a caseload of approximately 40 at risk homeless male individuals.
Responsibilities Provided services to individuals that were at risk of homelessness Completed assessments and treatment plans Provided assistance to obtain Insurance, Employment and transportation Responsible for collecting rent and helping them become responsible Obtained forms and assisted them with applying for SSI/SDA Advocated on their behalf to parole agents, employers and local police departments Mental Health referrals Money Management Achievements: More than 70% of the individuals that utilized our program secured a higher standard of living, including income, housing, insurance and other basic needs.
All participate that was in need of mental health services were linked with the appropriate providers.
01/1996 to 12/1997
Substitute Teacher Head Basketball coach Girls/BoysHally Middle School － Detroit, MichiganDeveloped Students/ Teams by implementing peer on peer tutoring and held individuals responsible for behaviors in the classroom setting and throughout the school. selected members for the teams, held practices throughout the week scheduled scrimmages, provided transportation and was available to kids 24/7. My girls teams finished with a 8-2 record While my boys went undefeated and won the Championship. Our greatest achievement was the fact that the gpa's of the team all improved while negative behavior decreased.
Bachelor Degree: Social WorkArkansas State UniversitySocial Work
8 HAND Membership
Kappa Alpha Psi Inc.
I like to think that although I have learned a numerous amount of skills over the years such, as management , budgeting and case management just to name a few . However, the ones I feel that have carried me the furthest throughout my life and have allowed me to help others were the ones that I already had and just needed to be developed. Honesty, Caring, Sincere, Dedicated, Thankful and Helpful. If you can believe in yourself anything and all things are possible. "believe and you will achieve....