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DIRECTOR OF FINANCIAL AID / OFFICE MANAGER, Contractor Resume Example

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DIRECTOR OF FINANCIAL AID / OFFICE MANAGER, CONTRACTOR
Summary

Results-driven [Job Title] successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with students and teachers to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.

Skills
  • A/P
  • Agency
  • Budgets
  • Contracts
  • Data base
  • Database
  • Special events
  • Financial
  • Forms
  • Fundraising
  • Human resources
  • Insurance
  • Laundry
  • Director
  • Meal preparation
  • Memory
  • Office
  • Nursing
  • Nursing home
  • Payroll
  • Policies
  • Development of policies
  • Presentations
  • Procurement
  • Quality
  • Receiving
  • Reporting
  • Staffing
  • Workshops
  • Quality processes
  • Product presentations
  • Accounting
  • Rapid 10-key data entry
  • Lifesaving measures
  • Order preparation
  • Issues resolution
  • Infection control standards
  • Process analysis
  • Billing and coding
  • Process and procedure development
  • Report preparation
  • Verbal communication
  • Rapport and relationship building
  • Growth planning
  • Onboarding
  • Financial controls implementation
  • Product delivery
  • Partnership development
  • Equipment operations
  • Event promotion
  • Reservation setting
  • Communications
  • Employee management
  • Intake and discharge
  • Task delegation
  • Accounts payable and receivable
  • Contract negotiation
  • Goal development
  • Workplace safety
  • Trend tracking
  • Skill development
  • Administering tests
  • Quality assurance requirements
  • Risk assessments
  • Schedule coordination
  • Credit card processing
  • Order processing
  • Case assessments
  • Statement review
  • Negotiations
  • ERP systems
  • Inventory tracking
  • Invoice and payment processing
  • Business growth and retention
  • Balance sheets
  • Sales strategies
  • Facility maintenance
  • Billing and invoicing
  • Volunteer recruitment
  • Concept development
  • Proofreading
Experience
DIRECTOR OF FINANCIAL AID / OFFICE MANAGER, Contractor - J´RENEÉ CAREER FACILITATION, INC (Elgin, Illinois)August 2011 - Current
  • Dynamic, private vocational school).
  • Recommends changes and implements departmental policies and procedures to increase efficiency of operations and meet changing regulations.
  • Planned the operation of the Student Financial Assistance Office.
  • Efficiently prepares financial aid information for presentations and student workshops.
  • Analyzes financial aid applications to determine eligibility for award.
  • Compiles budgets and statistical reports regarding financial aid to recommend equipment, supplies, staffing and to report on activities.
  • Assist with month end closings and monthly A/R and A/P reporting.
  • Oversees a $2.5M department.
  • Accomplishments:.
  • Developed extensive guideline for day-to-day operations for financial aid department.
  • Increased enrollment by 50% with one year.
  • Developed customer data base for tracking all students.
ASSISTANT ADMINISTRATOR, Contractor - SOUTH SUBURBAN REHABILITATION CENTER (Homewood, Illinois)May 2012 - October 2012
  • 287 bed skilled nursing home with an Alzheimer and memory care program).
  • Recommended new hires and promotions, directs, evaluates, and adjusts grievances for all assigned positions, including direct and indirect reports.
  • Developed and maintained short term and long term operational plans consistent with industry standards and regulations.
  • Developed, integrated, and evaluated ancillary programs which ensure quality of life services offered to residents.
  • Evaluated quality and effectiveness of services and operations, and proactively engages in performance improvement initiatives.
  • Interacted with residents, family members, employees, and volunteers to ensure high levels of satisfaction in all aspects of services and operations.
  • Monitored budgets and procurement contracts.
  • Provided oversight and coordination of special events and fundraising activities.
  • Accomplishments:.
  • Reorganized the entire structure of the laundry process decreasing the loss of personal laundry by 15%.
  • Developed process for receiving personal property.
  • Decreased meal preparation by 5%.
ADMISSIONS COORDINATOR - TABOR HILLS (Naperville, Illinois)February 2008 - February 2012
  • Conducted tours of facility for prospective residents whether walk-ins or scheduled admissions.
  • Received all patient referrals when called directly into the facility, disseminated the information to the Director of Admissions and follows up accordingly.
  • Assists Director of admissions to contact families of potential residents and invite for tour.
  • Tracks pre-admission referral activity daily.
  • Assist with arrangements and confirmation of all admissions.
  • Assigns attending physician.
  • Verification of payor source, i.e., Medicare, managed care, Medicaid, Insurance.
  • Obtain prior approval number from payor on a per case basis when authorized.
  • Order specialized equipment as indicated,.
  • Tracked acute hospital admissions to ensure readmission of patients.
  • Managed the admission process.
  • Assisted with planning and development of policies and procedures.
  • Developed relationships with other healthcare organizations.
  • Accomplishments:.
  • Increased admissions by 15%.
  • Increased referrals by 10%.
NURSING & HR STAFFING COORDINATOR - COLUMBUS PARK NURSING & REHABILITATION CENTER (Chicago, Illinois)January 2004 - February 2008
  • Maintained staffing operations for nursing department.
  • Obtained daily staff requests and fill them efficiently.
  • Upheld accurate system for tracking staff over a variety of shifts.
  • Coordinated staff to meet the organization's requirements.
  • Monitored overtime accumulation and attendance of employees.
  • Conducted interviews and orientations.
  • Provided facility tours to newly hired employees.
  • Tracked and document all in service training sessions.
  • Conducted competency checks on new and existing employees.
  • Maintained schedules for rotating staff.
  • Secured coverage for vacancy shifts.
  • Verified payroll accuracy.
  • Processed employee vacation requests.
  • Maintained all human resources files and background checks for all nursing staff.
  • Accomplishments:.
  • Developed staffing computerized database.
  • Decreased the number of agency staff being used by 50%.
  • Created new staffing forms which resulted in a decrease of tampering with staffing schedules.
Education and Training
Master of Business Administration2013Keller Graduate School of Management, Naperville, Illinois
Master of Arts in Public Administration2012Keller Graduate School of Management, Naperville, Illinois
Bachelor of Science in Business Management & Accounting2006National Louis University, Chicago, Illinois
Activities and Honors
Member, America College of Executive College 3 1
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Resume Overview

Companies Worked For:

  • J´RENEÉ CAREER FACILITATION, INC
  • SOUTH SUBURBAN REHABILITATION CENTER
  • TABOR HILLS
  • COLUMBUS PARK NURSING & REHABILITATION CENTER

School Attended

  • Keller Graduate School of Management
  • National Louis University

Job Titles Held:

  • DIRECTOR OF FINANCIAL AID / OFFICE MANAGER, Contractor
  • ASSISTANT ADMINISTRATOR, Contractor
  • ADMISSIONS COORDINATOR
  • NURSING & HR STAFFING COORDINATOR

Degrees

  • Master of Business Administration
    Master of Arts in Public Administration
    Bachelor of Science in Business Management & Accounting

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