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DIRECTOR OF ADVISING, STUDENT SUCCESS Resume Example

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DIRECTOR OF ADVISING, STUDENT SUCCESS
Summary
Accomplished higher education administrator with over twelve years experience. Collaborative leader across all levels of university administration, including faculty, staff and students. Extensive experience in the administration of academic policy including academic standing and academic integrity. Thoughtful, process-oriented professional committed to solutions that support institutional and individual goals for academic and career success. Seasoned mentor to a large and diverse staff.
Highlights
Microsoft Office applications, Windows, Banner, DegreeWorks, Student Success Network/Starfish, FileMaker Pro, and other database tools
Experience
DIRECTOR OF ADVISING, STUDENT SUCCESSJan 2010 to Current
PARSONS SCHOOL OF DESIGN/THE NEW SCHOOL － New York, NY
  • Direct a team of Student Success advisors, professionals dedicated to academic and career advising to help students persist to graduation and obtain successful career outcomes Direct the development, implementation, and assessment of advising interventions and programming to address factors that influence student persistence, degree completion, and career success Lead initiatives to identify and address challenges that impact enrollment process for new students Develop resources, materials, and procedures for advisors, students, faculty and administration to support in the understanding and application of academic policies Collaborate with Parsons Deans, School and Divisional Academic Leadership, members of the Provosts and Registrar's Offices to consider, modify, and administer academic policies (e.g.
  • grade appeal, academic integrity, attendance, academic standing, internships, study abroad and transfer credit policies) Coordinate with faculty and staff in divisions and the Office of the Provost to understand curricular and academic policy changes and the implications for academic advising Designated "third party" for Parsons for all violations of the Academic Integrity and Honesty Policy, helping to clarify questions about the policy and process, and facilitate communication between faculty and students Participate in the Academic Status Committee to review appeals of dismissal, appeals to violations of the academic honesty and integrity policy, and readmission applications Lead hiring searches as vacancies arise in the Office of Advising (review resumes, screen applicants, interview candidates, perform reference checks, consult on final decisions) Develop and lead advisor on-boarding, training, and professional development programs, including regular workshops for Faculty Advisors Oversee, evaluate, and develop enrollment management efforts to positively affect student persistence from admission to graduation.
  • This work includes: continued assessment of an accurate transfer credit evaluation process with Admission and Registrar staff; planning and implementing continuing student registration each term; coordinating follow-up efforts with non-registered students; overseeing the completion of graduation evaluations; collaborating with the Deans Office on course planning issues that influence enrollment.
ASSOCIATE DIRECTOR OF ADVISINGJan 2007 to Jan 2010
PARSONS SCHOOL OF DESIGN/THE NEW SCHOOL － New York, NY
  • Created programming initiatives for special student populations (international/ESL students, students at risk, study abroad/visiting students, and transfer students) Conducted searches for hiring staff with a focus on selecting professional academic advisors Reviewed, edited and re-designed transfer credit evaluations for transfer students and study abroad Trained admission counselors and academic advisors on transfer credit practices Served on Academic Status Committee Collaborated with Student Support offices in establishing protocol and faculty training for helping students in distress Supervised a large team of professional advisors Point person in Advising to identify and resolve issues for the university degree audit system.
Jan 2004 to Jan 2007
PARSONS SCHOOL OF DESIGN/THE NEW SCHOOL － New York, NY
  • Provided advising to 350 undergraduate students concerning degree requirements, course selection, academic status, and class performance Supervised staff of three academic advisors and three part-time faculty advisors Outreached to students in academic jeopardy Collaborated with internship Coordinator on ensuring internship policy/procedures were followed appropriately Liaison to School and University support offices (Financial Aid, Admissions, Registrar, Career Services, Student Disability Services, International Student Services, Health/Counseling Services, etc.) Identified and developed special opportunities and programs to enhance the quality of student life, including peer-mentor programs, internships, community service opportunities and student-sponsored events Advised the Design and Management Student Council Created a student database that was adopted by other all other programs within Parsons Generated, organized and analyzed student data for use in program management/academic initiatives Performed "records-follow-ups" to review transcripts and to correct or complete transfer credit evaluations Completed graduation evaluations.
  • GRADUATE ASSISTANT FOR OFFICE OF STUDENT SERVICES.
Jan 2003 to Jan 2004
NEW YORK UNIVERSITY, STEINHARDT SCHOOL OF EDUCATION － New York, NY
  • Provided advising and counseling services to all Steinhardt undergraduate students Assisted with recruitment events, orientation programs, and training Planned and implemented workshops and seminars on stress management, study skills, and self-awareness Prepared written reports related to the delivery of students services Assisted in planning, coordinating and chaperoning scholars' international travel to Brazil.
PSYCHOLOGY STUDENT INTERNJan 2002
LUKE'S-ROOSEVELT HOSPITAL CENTER － NEW YORK, NY
Jan 1995 to Jan 1996
NEW YORK UNIVERSITY MEDICAL CENTER － NEW YORK, NY
  • VOLUNTEER, PEDIATRICS, ALCOHOL/DRUG REHAB, CHILD/ADOLESCENT PSYCHIATRY 1990 ­ 1995.
ELMHURST HOSPITAL CENTER － ELMHURST, NY
Work History
PEDIATRIC ONCOLOGY DEPARTMENT
Education
MASTER OF ARTS, PSYCHOLOGICAL COUNSELING2004NEW YORK UNIVERSITY, STEINHARDT SCHOOL OF EDUCATION － New York, NYDOCTORAL STUDENT IN HIGHER EDUCATION ADMINISTRATION Graduate Assistant Scholar, Office of Student Services
BACHELOR OF SCIENCE, NEURAL SCIENCE1997COLUMBIA UNIVERSITY, TEACHERS COLLEGE － New York, NYNEURAL SCIENCE
NEW YORK UNIVERSITY, COLLEGE OF ARTS AND SCIENCE － New York, NYGPA: College of Arts & Science ScholarshipCollege of Arts & Science Scholarship
Skills
Academic, clarify, Council, Counseling, credit, database, delivery, Staff training, FileMaker Pro, Financial, focus, hiring, Leadership, materials, mentor, Microsoft Office applications, OFFICE, Windows, Network, PEDIATRICS, policies, program management, programming, PSYCHIATRY, quality, recruitment, reporting, seminars, stress management, Supervision, vision, workshops, written, written communication skills
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Resume Overview

Companies Worked For:

  • PARSONS SCHOOL OF DESIGN/THE NEW SCHOOL
  • NEW YORK UNIVERSITY, STEINHARDT SCHOOL OF EDUCATION
  • LUKE'S-ROOSEVELT HOSPITAL CENTER
  • NEW YORK UNIVERSITY MEDICAL CENTER
  • ELMHURST HOSPITAL CENTER
  • PEDIATRIC ONCOLOGY DEPARTMENT

School Attended

  • NEW YORK UNIVERSITY, STEINHARDT SCHOOL OF EDUCATION
  • COLUMBIA UNIVERSITY, TEACHERS COLLEGE
  • NEW YORK UNIVERSITY, COLLEGE OF ARTS AND SCIENCE

Job Titles Held:

  • DIRECTOR OF ADVISING, STUDENT SUCCESS
  • ASSOCIATE DIRECTOR OF ADVISING
  • PSYCHOLOGY STUDENT INTERN

Degrees

  • MASTER OF ARTS , PSYCHOLOGICAL COUNSELING 2004
    BACHELOR OF SCIENCE , NEURAL SCIENCE 1997

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