Experienced and highly accomplished Director of Admissions with indebth knowledge of sales processes, well-honed organizational-leadership skills, solid analytical acumen, along with team-developmnet and management skills. Proven success as a coach-mentor in developing both veteran and junior team members. Excell in a fast paced , ever changing environments. Experience in driving metrics and managing a large sales force.
15 years in senior leadership roles
Coaching and mentoring
6 years Admissions Management
01/2010 to Current
Director of AdmissionsIndependence University
This is a multi-faceted role responsible for driving the student enrollment process in a fast-paced call center environment.
Demonstrated strong leadership skills by coaching, mentoring, and managing a team of 6 Assistant Directors, 60-70 Admission Consultants, and 6 Student Advisors.
Additional responsibilities include establishing, monitoring and achieving goals for the department and each Assistant Director; tracking student progress; and working to resolve student financial aid issues.
Responsibilities include assuring that my department functioned at optimal levels.
01/2003 to 01/2010
Director of SalesGold Medallion Custom Homes － Salt Lake City, UT
01/1996 to 01/2003
Real Estate Project DirectorSnowbird Ski and Summer Resort － Salt Lake City, UT
Recruited by resort owner to develop a marketing and sales plan to generate revenue from an aging but vibrant resort property.
Directed the efforts of an award winning team of approximately 70 team members to successfully sell-out a $65 M project under budget.
Led sales and administrative staffs to outstanding results.
Instrumental in driving all aspects of this project from inception.
Created and implemented highly effective marketing campaigns Received industry's highest awards from the American Resort Developers Association each year Exceeded Sales Budget each year by achieving the highest sales conversion ratio in industry.
01/1993 to 01/1996
Regional Director of Marketing and SalesEmbassy Resort Properties － Kauai, HI
Recruited by Embassy Resorts to start-up and develop a marketing and sales program for this 400 unit resort property.
Built a strong team of 75+ members by fostering a cohesive and productive team environment.
Developed and implemented numerous marketing and sale objectives which resulted in achievement of yearly sales goals Responsible for recruiting and training sales, marketing, and admin staff Developed Sales Training Manual that has been used throughout the industry Successfully completed 100% sell-out of project.
01/1991 to 01/1993
Sales ManagerMarriott Vacation Resorts － Park City, UT
Responsible for managing the daily activities of sales-team members by providing training and development.
Establishing and monitoring of goals while developing the individual and the team ethically and with integrity.
Additional responsibilities included: Assisted Project Director in achieving and keeping the APG above targeted level.
Set Vision and Expectations: Provide a clear picture of future so others can understand and share view.
Ensure that team clearly understands expectations.
Provide leadership, training and guidance to other sales managers and representative.
Establish written individual and team goals and monitor performance.
Recruit, develop, provide feedback, coach and mentor Monitor the sales process to ensure that sales are achieved by prescribed selling method and with the highest level of integrity.
Administer Company Policies and processes in a consistent, fair, and equitable manner.
Create a positive work environment by maintaining the highest level of ethics and integrity.
served as a key member of the executive team in developing sales strategies for a custom home builder.
Directed a team of 12-15 sales agents.
Formulate marketing, brand-development, and sales development strategies to drive growth.
Revived an underperforming sales staff to an award-winning team Retooled an underachieving customer service department to one which received Outstanding Customer Service Awards Training and motivation led to increased sales volume each year by over 50% Recruited, trained and managed sales teams As Principal broker, responsible for communication and compliance with Division of Real Estate.
Responsible for negotiation and approval of all purchase contracts Formalize Realtor Database and Lead Top-Builder Program Lead sales meetings and keep sales team motivated Coordinate schedules and recruit new talent Development of New Sales and Marketing Strategies.
Bachelor of Science: Business AdministrationNiagara University － Lewiston, NYBusiness Administration
Buyer-Seller Relationships Train The Trainer Hiring The Best Sales Processes Gaining a Sales Commitment