Director of IT Infrastructure & Operations focused on the service-driven delivery of enterprise IT services to a large and diverse higher education environment. Expertise in providing direction for large technical groups and oversight over multiple IT service areas, and for the design, implementation and support of mission critical, IT infrastructure services. Experience in managing all levels of IT projects, including strategic planning, service design and deployment, contract and vendor management, and financial planning, analysis and cost recovery.
Provide direction for IT Infrastructure & Operations which consists of functional teams providing enterprise-wide IT resources including cloud and storage services, message services, Identity & Access Management, software development, Mainframe Services, Help Desk Services, Print Services and the Software Store. The team is also responsible for operating and maintaining 10,000 square feet of data center space. Responsibilities include management, strategy and execution of IT Infrastructure services and projects. Provides oversight for technical projects and directs the effective delivery of services and recovery processes. Performs research and recommends new products, technologies or initiatives and lead efforts to improve IT processes. Prepares financial budgets, cost and rate analyses, and present business strategy proposals to senior executives.
Associate Director for the Infrastructure Systems and Services Team which provides support for IBM Mainframe Services, Infrastructure Services including virtualization and storage services, Identity Services including Enterprise Directory Services and Authentication. The team also provides support for message services including Exchange and Zimbra and contract System Administration and Engineering Services. Responsibilities include management, strategy and execution of IT Infrastructure services and projects. Provides oversight for technical projects and direct the effective delivery of services and recovery processes. Performs research and recommend new products, technologies or initiatives and lead efforts to improve IT processes. Prepares financial budgets and present proposals to senior executives.
Computing & Information Services Systems Group - Opensystems Team. I manage a group of System Engineers and System Administrators that are responsible for Unix based services. Our Infrastructure services include enterprise e-mail and web services, and we manage a wide variety of other unix based applications and services.
Systems Engineer for Unix based services. Supported platforms included Solaris, AIX and UTS. Services included email, web, backups and special customer applications.
Provided workstation support services for campus community specializing in Sun Microsystems products and services. Services included hardware and software installations and support.
Procurement and Contract support services for the Oyster Creek Division of Dow Chemical Company. Also worked as a Receiving Supervisor with responsibilities for receiving and warehousing, and a company store.
Graduated Cum Laude. Selected as Outstanding Senior.
Activities and Societies: Tau Alpha Pi Honor Society - President 1991.
My education was self-funded. I worked as a student worker in IT throughout my college career.
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