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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Strategic Communications Executive with a keen expertise for developing and executing communication initiatives for internal and external audiences. Significant experience in strategic planning, developing and managing communication as a science to effect positive, long-term organizational change. Results-oriented Communications Strategist talented at public speaking and presentation development, with a firm grasp of corporate messaging and branding. Possess a strong work ethic, as well as exceptional writing, editing and research skills.
Education
Seton Hall University Orange, NJ Expected in Master of Arts : Strategic Communication and Change Management - GPA :
State University of New York Saratoga Springs, NY Expected in Bachelor of Science : Business Administration - GPA :
Work History
Lowe's Companies, Inc. - Director, Internal Communication
Pine Bluff, AR, 01/2012 - Current
  • Lead communication strategy for employee communications programs in support of global Enterprise Technology initiatives at Fiserv.
  • Provide CIO and senior leadership team support across the enterprise; provide advisory, strategy and execution of complex communication initiatives designed for employee engagement and accessibility to leadership.
  • Develop and manage content development and execution of leadership quarterly summaries, newsletter, new Intranet site, leadership scripts, leadership videos, social media and town halls.
  • Manage annual strategic communication planning including priorities, budgeting and resource allocation.
  • Develop key messaging, branding and positioning statements.
  • Create and maintain company web pages using HTML.
  • Develop and manage communications strategies, plans and budgets.
  • Coach management on communication tactics with staff and customers regarding organization changes.
Cambia Health - Strategic Communications Manager
Tacoma, WA, 08/2010 - 09/2011
  • Led communication strategy for Global Sales division of 5,000 employees within matrix organization.
  • Developed and managed strategy, content development and execution of leadership Quarterly Summaries, Newsletter, new Intranet site, leadership scripts, leadership videos, social media and Town Halls.
  • Developed and managed, from concept to completion, the roll out a full global HR relocation campaign designed to source candidates, and support candidate families with relocation efforts to fill various key client roles.
  • Campaign received remarkable response rate with 100% of all roles filled within first month post-launch.
  • Managed communication and branding efforts for several HR initiatives to include Mentoring, Rewards and Recognition and e-Learning.
  • Developed and managed communication strategy designed to improve workforce morale through employee centered initiatives, leadership access and transparency, and knowledge sharing across the division and organization overall.
  • Managed communication strategy f.
  • Planned and launched innovative, creative and effective communications campaigns, such as multi-tier international recruiting effort.
Bickford Senior Living -
, , 2009 - ongoing
  • Developed and implemented all communication strategies, which incorporated advertising campaigns, database management, media relations and print production, increasing revenue generation by 20%.
  • Provided project leadership for external website launch; included design/layout, content development and upload.
Deloitte & Touche L.L.P. - Communications Senior Specialist
Denver, CO, 7/2006 - 7/2009
  • Served internal clients in a consultant capacity managing long-term programs for Accenture Marketing and Communications to include strategic communications planning, development and execution, HR Communications, collateral design and development, budget management, new media and content placement, event management / PR outreach, success measurement.
  • Led marketing and communications planning for $1 million senior executive alumni leadership event.
  • Revamped portal communications management resulting in 138% increase in site traffic.
  • Managed leadership Town Halls, Meet and Greets and other opportunities for leadership visibility.
  • Managed communications logistics, collateral production, advertising / media placement for annual international Arab Health conference 2009.
  • Planned, designed and executed multi-tiered Communications registration system which increased participation rate by more than 20%.
  • Spearheaded Aerospace and Defense Association communication outreach program; helped establish Accenture as a.
- Communications Consultant
Arlington, TX, 2006 - Current
- Aelera
, , 2006 -
  • Co-led brand strategy; development and restructured communication process and guidelines related to go-to-market strategy.
  • Provided project leadership for external website launch; included design/layout, content development and upload.
Gallagher Bassett Nz Ltd - Global Digital Communications Manager
Effingham, IL, 7/2001 - 12/2005
  • Managed and led internal communications and digital media strategy in support of Consulting division's 20,000 employees, goals and priorities, and translated the strategy into high-impact media content; provided expert content and technical leadership and project management for Consulting's internal presence and in support of go-to-market strategy.
  • Developed measurement criteria for communication vehicles that served as the primary course of communication between and among the Consulting community.
  • Created and maintained one-stop-shop portal home for Consultants and other professional services staff.
  • Designed corporate wide intranet presence for all consulting practices from concept to launch; met tight three-week target deadline.
  • Promoted progressively within ten months from: Executive Assistant for Senior Partner of Change Management/Human Capital to Communications Manager.
- Administrative Supervisor
, STATE, 2000 - 2001
Behavior Health Network - Marketing Assistant
City, , 1999 -

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Resume Overview

School Attended

  • Seton Hall University
  • State University of New York

Job Titles Held:

  • Director, Internal Communication
  • Strategic Communications Manager
  • Communications Senior Specialist
  • Communications Consultant
  • Aelera
  • Global Digital Communications Manager
  • Administrative Supervisor
  • Marketing Assistant

Degrees

  • Master of Arts
  • Bachelor of Science

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