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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Sales professional with more than 15 years experience in customer service, management, leadership, branch operations, opening new branches, and sales growth Broad based experience selling shipping services, financial solutions, insurance, and rental car services in a business to business environment Utilized relationship building skills to become trusted advisor, employed presentations, prospecting, cold calling, and negotiating to drive sales and achieve goals Strong commitment to providing world-class customer service by analyzing client needs to provide solution-based sales, meeting service quality standards, and evaluating client satisfaction Exceptional business management acumen involved in strategic planning, resource allocation and coordination, human resources management, and leadership Excellent written and verbal communication skills to effectively convey information to audiences of diverse backgrounds and at all organizational levels
Highlights
  • SalesForce proficient
  • Resolution-oriented
  • Business development
  • Territory growth
  • Microsoft Excel proficiency
  • Time management ability
  • Fortune 500 company sales background
  • Established track record of exceptional sales results
  • Excellent communication skills
  • Compelling leadership skills
  • Recipient of Ambassador's Club Award
Accomplishments
  • Challenger Sales Model ­ AMEX Situational Leadership ­ AMEX, FedEx Emotional Intelligence: Becoming a Star ­FedEx Services Coaching for Performance, FedEx Services Management and the Law, FedEx Services Project Sell training, FedEx Services Launch Pad II, FedEx Services Launch Pad , FedEx Services Criminal Justice program, Bradley University, 118 credit hours.
Experience
DIRECTOR, 05/2015 - Present
Universal Health Services Seattle, WA,
  • Sales & Sales Management Manage a team of 7 client managers who support the AMEX Merchant relationship with key businesses across the Southeast Manager and develop a team of 11 Account Executives split between Atlanta and Houston to drive revenue and increase market share Consistently met with executives of top accounts to discuss high level strategies to meet their business needs, resulting in greater than 120% of goal FY2011 Increased customer contact and exceeded goal to increase business growth and profitability year over year by 115% and exceeded quarterly performance for new business by 108% Produced 50-73% profit growth in previously unprofitable branch locations with 2 branches receiving honor for highest percentage increase year over year Implemented customer service tactics, negotiated partnership agreements, and increased labor efficiency to attain 30% revenue from optional services and ranking top in region Directed opening of 2 new branch locations which secured highest customer volume (20% market share) in market and showed a 3% profit within 18 months Jessica Claire resumesample@example.com (555) 432-1000 Page 2 Developed call cycle, adheres to sales strategies, and increased ancillary sales which resulted in a 20% revenue growth quarter over quarter Developed and implemented program to track fuel usage and expenditures which was introduced to 5-state region which decreased employee misuse and allowed for real-time expenditure calculation Maintained constant customer contact and offered quarterly business reviews with clients to demonstrate sales solutions resulting in being ranked in top 3 in new business closings each quarter Leadership Created and Facilitated educational presentation on digital wallets Created and facilitated presentation on iSell mobile (salesforce.com) for Account Executives Created a Presentation targeting Inside Sales reps with aspirations of Field Sales Facilitated training seminars to 20+ sales executives Weekly meetings will former LTL reps to educate and develop Parcel knowledge Mentored four new Account Executives to aid in their development Attended Coaching Workshop facilitated by Managing Director Facilitated management, customer service, and sales training to approximately 60 employees which eventually led to the promotion of 13 team members Managed, mentored, and motivated a team of 40 manager trainees using a leadership by example management approach with a customer service and sales emphasis Oversaw operations for 6 branch locations in 2 state territory including customer service, profit and loss, sales and marketing, human resources, cost containment, and business development Conducted candidate interviews, hiring decisions, and performance evaluations for management team and led employee retention in region.
DISTRICT SALES MANAGER ­ FIELD SALES, 06/2014 - 05/2015
Dent Wizard International Harriman, NY,
DISTRICT SALES MANAGER, 10/2012 - 05/2014
Dent Wizard International Hartford, CT,
DISTRICT SALES MANAGER, 11/2011 - 09/2012
Publicis Groupe Sa Birmingham, AL,
MARKET DEVELOPMENT SALES EXECUTIVE, 11/2009 - 11/2011
Sos Staffing Louisville, KY,
BUSINESS DEVELOPMENT SALES EXECUTIVE, 09/2008 - 11/2009
Eegee's Mesa, AZ,
INVESTMENT SOLUTIONS REPRESENTATIVE, 07/2007 - 08/2008
COUNTRY FINANCIAL City, STATE,
AREA MANAGER, 04/2003 - 05/2007
HERTZ CORPORATION City, STATE,
ASSISTANT MANAGER, 05/2001 - 04/2003
ENTERPRISE RENT-A-CAR City, STATE,
Education
B.S: CRIMINAL JUSTICE ADMINISTRATION, Expected in February 2010
-
ASHFORD UNIVERSITY ONLINE - ,
GPA:
CRIMINAL JUSTICE ADMINISTRATION
: , Expected in
-
BRADLEY UNIVERSITY - ,
GPA:
Skills
approach, business development, Coaching, com, client, clients, customer service, hiring, human resources, Inside Sales, Leadership, Director, Managing, marketing, market, meetings, Excel, Outlook, PowerPoint, Microsoft Word, Negotiation, profit, profit and loss, promotion, real-time, receiving, Sales, Sales Management, sales training, seminars
Additional Information
  • RECOGNITION AND HONORS Ambassadors Club FY11 Ranked #1 MDAE in Fox River District based on combined Key Indices, FY11Q3, FY11Q4 Promoted to Sales Executive December, 2010 Ranked #1 in closed business, 3rd quarter fiscal year 2009, FedEx Services Ranked #3 in closed business, 4th quarter fiscal year 2009, FedEx Services Named to Rising Stars Panel to meet quarterly with CEO, 2006, Hertz Corporation Jessica Claire resumesample@example.com (555) 432-1000 Page 4 Named Most Outstanding Contributor for Chicagoland Central District 1st qrt FY10

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School Attended

  • ASHFORD UNIVERSITY ONLINE
  • BRADLEY UNIVERSITY

Job Titles Held:

  • DIRECTOR
  • DISTRICT SALES MANAGER ­ FIELD SALES
  • DISTRICT SALES MANAGER
  • DISTRICT SALES MANAGER
  • MARKET DEVELOPMENT SALES EXECUTIVE
  • BUSINESS DEVELOPMENT SALES EXECUTIVE
  • INVESTMENT SOLUTIONS REPRESENTATIVE
  • AREA MANAGER
  • ASSISTANT MANAGER

Degrees

  • B.S

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