Direct Support Professional Resume Example Mending Hearts

DIRECT SUPPORT PROFESSIONAL

Professional Summary

Competent Direct support Professional with demonstrated success in helping special needs individuals. Proficient in common medical procedures, recreational planning and techniques for promoting patient and staff safety. Discerning, well-organized and respectful of patient needs. Passionate about supporting patients in several types of environments dealing with mental health such as anxiety/depression and Schizophrenia. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Compassionate individual committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. Skilled at staying calm and productive in emergency situations. Extensive understanding of mentally patients and treatments for diagnosis. Committed and hardworking at any task presented. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Work History

Mending Hearts - Direct Support ProfessionalHazard, KY07/2018 - 10/2018

Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Maintained clean, safe and well-organized patient environment.
Ensured safety and well-being of each patient in alignment with care plan.
Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Worked to improve and enhance patient lives through effective and compassionate care.
Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
Worked with MR patients to provide emotional support and closely monitor potentially dangerous changes to behavior.

Alternative Outlook - Direct Support ProfessionalDice, KY07/2017 - 06/2018

Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Maintained clean, safe and well-organized patient environment.
Ensured safety and well-being of each patient in alignment with care plan.
Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Worked to improve and enhance patient lives through effective and compassionate care.
Quickly identified problematic changes in patient behavior and progress by closely monitoring patientsand keeping detailed records.
Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.

Deli Clerk/cashier - IGAMcdowel, KY02/2015 - 12/2015

Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Checked prices for customers and processed items sold by scanning barcodes.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Greeted customers at deli counter to fulfill requests and answer questions.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Skills

First aid and safety
Patient privacy
Data Entry
Regulatory Compliance
Infection control and aseptic procedures
Meal planning and preparation
Progress documentation
Direct patient care
Patient management
Medication Administration
Food preparation and safety
Food safety standards

Cleanliness and sanitation
Food sales and promotion
Price tagging and shelf labeling
Interactive communication skills
Sales proficiency
Cash Handling
Cash register operations
Sales expertise
Proper food handling
Communication skills
Accurate money handling
Food preparation

Education

05/2003Knott County Central High SchoolHindman, KYHigh School Diploma

Hazard Community And Technical CollegeHazard, KYEducation

I did not get my degree, however, i don't have a lot of study left for the completion which i plan to pursue in the near future.

Resume Overview

Companies Worked For:

Mending Hearts
Alternative Outlook
Deli Clerk/cashier

School Attended

Knott County Central High School
Hazard Community And Technical College

Job Titles Held:

Direct Support Professional
IGA

Degrees

High School Diploma
Education

Direct Support Professional Resume Example

Resume Score: 80%

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