Direct Support Professional Resume Example Flower Branch Children's Shelter

DIRECT SUPPORT PROFESSIONAL

Highlights

Administering medication
Community activities
Compassionate client care
Quality program protocols
Behavior redirection
Client safety and first aid
Knowledge of state regulations
Preparing meals

General housekeeping ability
Collecting vital signs
Quick problem solver
Grooming and bathing assistance
Reliable transportation
Understands medical procedures
Assisting with personal grooming
Detail-oriented

Work History

Direct Support Professional, 12/2019 to Current
Flower Branch Children's Shelter - Cartersville, GA

Promoted health and wellness in young adolescents by providing caring emotional support and encouragement
Minimized injuries to staff or patients by offering important support or restraint to control patient movements: HELP training
Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups
Maintained clean, safe and well-organized patient environment
Worked to improve and enhance adolescent lives through effective and compassionate care
Supervised daily activities and provided assistance when needed
Administered medication as directed by physician
Monitored progress and documented any patient health status changes to keep healthcare team updated
Ensured safety and well-being of each patient in alignment with care plan
Completed entries in log books, journals and care plans to document accurately report patient progress
Assisted staff members during emergency situations while maintaining professionalism and observational skills
Enhanced maintaining a calendar of social, recreational and education activities
Consulted with different administrators and agency professionals to offer important mental health support to children under the age of 18

Direct Support Staff, 10/2018 to 06/2019
Nue Beginnings Residence Home - Hiram, GA

Maintained clean, safe and well-organized patient environment
Administered medication as directed by physician
Assisted disabled clients in any way necessary to facilitate independence and well-being
Monitored progress and documented any patient health status changes, keeping healthcare team updated
Supervised daily activities and provided assistance when needed
Worked to improve and enhance patient lives through effective and compassionate care
Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs
Engaged patients with games, crafts, cooking, music, reading and other activities
Ensured safety and well-being of patients

Cashier, 06/2017 to 10/2017
Aldi grocrey - Mableton, GA

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Restocked, arranged and organized merchandise in front lanes to drive product sales
Checked prices for customers and processed items sold by scanning barcodes
Reviewed and resolved differences between accounting information and cash drawer
Counted cash in register drawer at beginning and end of shift
Answered questions about store policies and concerns to support positive customer experiences
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

Receptionist, 08/2016 to 03/2017
John Thornton Chevrolet - Lithia Springs, GA

Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
Collected and distributed messages to team members and managers to support open communication and high customer service
Sorted, received and distributed mail correspondence between departments and personnel
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Routed incoming mail and messages to relevant personnel without delay
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Corresponded with clients through email, telephone or postal mail
Collected, sorted, distributed and sent mail and packages
Handled complaints and questions, and re-directed calls to other team members as appropriate
Entered daily data in computer systems and documented office activities
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel

Education

Still Attending Classes : Licensed Practical Nursing, Expected in 02/2022West Georgia Technical College - Douglasville, GA

GED : 05/2018West Georgia Technical College - Douglasville, GA

Summary

I'm very committed to helping others in their place and time of need. I want to be the best caregiver I can possibly learn to be. I believe I'm here for a purpose, that purpose being making and showing differences in people lives. I pray I can become the most efficient and affective Certified Nursing Assistant I can possibly be. My eye for learning the "Right Way" to do things never ceases, and with my next employment I ensure to bring my best foot forward! Thank-you for your interest.

Rachael Hope Rogers

Resume Overview

Companies Worked For:

Flower Branch Children's Shelter
Nue Beginnings Residence Home
Aldi grocrey
John Thornton Chevrolet

School Attended

West Georgia Technical College

Job Titles Held:

Direct Support Professional
Direct Support Staff
Cashier
Receptionist

Degrees

Still Attending Classes : Licensed Practical Nursing , Expected in 02/2022
GED : 05/2018

Direct Support Professional Resume Example

Resume Score: 80%

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