I am a highly motivated and enthusiastic individual who believes in getting the job done effectively and efficiently. Very professional and skilled in time management. I am currently a senior at Western Michigan University; double majoring in Public Relations and Marketing. I am also a member of the National Leadership Society. I am seeking a position where hard work is rewarded with benefits and opportunities. I have exceptional communication skills both verbal and written. I am an analytical decision maker with excellent problem solving skills in a fast pace and diverse environment. I am known to be a creative/innovative thinker with a hand on approach to things. Committed to producing top-quality work while also having the ability to perform with a team. Recognized for my initiative to be a leader and for the ability to deliver high quality guest service in a professional manner.
Working as a Relief Direct Care Professional entails interacting with consumers who have mental illnesses and disabilities in a variety of potential settings, including group homes, family homes, and generic community settings. In addition, working with children in respite services. Providing personal care, instruction, guidance, mentoring and companionship, according to the individual's Person Centered Plan/Individual Support Plan. Bestowing a level of care that enhances the health, safety and contentment of every consumer served. Duties includes, but are not limited to: medication monitoring, house up keep, helping with proper dressing of consumers, personal hygiene, documentation of shift responsibilities/ activities, documenting descriptions of hours of personal care, communication with the consumer, their guardians and treatment team. More over, insuring the health and safety of the consumers is maintained through administration of medications. Continuously monitoring the consumers and their environment. Communicating and working hand and hand with consumers and their advocates, residential peers, and supervisors on a timely/accurate basis, in all oral and written communications of both routine and unusual matters. Providing and facilitating transportation with consumers social, medical and general developmental needs. Encouraging and assisting consumers with the enhancement of their daily living skills. Providing regular input regarding the consumers needs/accomplishments to the nursing assistant and/or home supervisor. Properly reporting all unusual incidents according to the company and state guidelines learned in initial and ongoing training. Guaranteeing cleanliness of the consumer's homes and monitoring overall service delivery. I have also completed training prior to starting this position, which includes certifications in CPR and First Aid, health and passing medications, environmental emergencies preparedness, Recipient Rights, Mandt Training, nutrition and diversity training.
The range of duties and responsibilities as a sales merchandiser entails the packing and unloading of merchandise. Pre-counting of inventory, ensuring the proper level of stock is maintained, and post counting of inventory. The job also entails memorizing price lists of merchandise, setting up visually appealing displays, providing the proper signage and pricing, handling money to 100% accuracy, and the ability use to credit card machines. Filling out cash deposit slips and part taking in cash deposit drop offs. Demonstrating customer service skills in high volumes. Managing an array of task given at any given time in a fast paced environment. Professionally interfacing with multiple merchandise companies and customers. Performing exceptionally well with verbal communication skills. Ensuring that my goal as a sales merchandiser is to help both the retailer and the manufacturer to maximize sales and increase sales volume through execution and promotion.
Working as a Children Services Summer Activity Aide involved being apart of an exceptional therapy program that focuses on community activities and therapeutic recreation to enhance learning and recovery. During which I had to assist students with brain injuries and disabilities participate in community outings, physical conditioning activities, individualized therapies, and creative small group treatment sessions. Other included duties involved assisting students with everyday activities, mentoring students and assisting them in finding solutions to personal struggles, assisting with personal goals, providing guidance, and a professional level of companionship. In addition to those duties, facilitating daily programs, assisting with individual hygiene and grooming needs, and promoting/re-directing positive behavior management with students were also job tasks. Providing assistants with transportation needs such as, loading and unloading children in wheelchairs, and driving to and from destinations. Ensuring daily documentation on student's daily progression in cognitive and every day skills. Maintaining confidentiality of information pertaining to the students and taking full responsibility for performing all job duties in the safest possible manner. Prior to taking the position I had to take the proper training to becoming certified in CPR and First Aid. Acting as job coach for the Youth Work Program and supervising the students to ensure their work was done properly and exceptionally.
During an internship with Walt Disney World, my job as a cast member was an Attractions Hostess. Which included two locations in the Animal Kingdom at the Theater in the Wild and the Bone-yard, working both indoor and outdoor at these locations. My duties as a hostess included demonstrating excellent guest service skills in high volume areas, being able to think promptly to solve problems, and demonstrating analytical decision-making skills on a daily basis. Also, demonstrate creative thinking with the proven ability to interact with an immense amount of diverse groups of guests that have traveled from domestic and international communities. Demonstrating on a daily basis the ability to manage multiple tasks and work well under pressure. Ensuring high knowledge of the parks safety rules and procedures and ensuring guest safety. Helping guest with concerns, questions, and park directions. The job also included working extensive shifts. As a hostess, keeping a positive image, smiling, and being highly engaged while assisting park guest was important to maintain. Most importantly my duty was creating “magical moments” on a day-to-day basis for park guests. Responsible for greeting guests, loading and unloading attractions, operating attraction systems, delivering narrations of varying lengths and providing audience control.
Skills I have attained from past experiences include, but are not limited to: healthcare, working with individuals with disabilities, communication skills (written and verbal), computer skills ( i.e., Microsoft word, office, excel, photoshop, typing, email, etc), social media and internet research, logistics, mentoring and tutoring, portfolio building/management, great people skills, customer service, enthusiastic/self-starter, analytical/creative/innovative thinker, advanced problem-solving, business pitching, and great organizational skills.
Member of the National Leadership Society
Classroom Aide/ Family Day Art Aide, Kalamazoo Institute of Art, 2010
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