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Direct Support Professional Resume Example

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DIRECT SUPPORT PROFESSIONAL
Summary

When a healthcare worker I am devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

When a sales worker I am performance-driven retail professional with stellar record of accomplishment in connecting with all customers and driving remarkable retail sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Leader
  • Confident
  • Great Communication
  • Detail Orientated
  • Always Optimistic
  • Punctual
  • Learning Mindset
  • Respects Everyone and Everything
  • Grounded and Humbled
  • Wants to inspire others
  • Handles Pressure
  • Attentive Listener
  • Adaptive
  • Teacher
  • Behavior redirection
  • Compassionate client care
  • Team building
  • Cash handling accuracy
  • Retail loss prevention
  • Energetic self-starter
  • Outgoing personality
Experience
January 2020 to Current
Haven Support Services- Direct CarePittsburg, KansasDirect Support Professional
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Documented current patient information to update supervising uppers, including vital signs, behaviors and eating habits.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
November 2019 to February 2020
UPSPittsburg, KansasDelivery Driver Assistant
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Coordinated with Delivery Driver to get delivery route information and changes.
  • Consulted with customers to gain feedback and address concerns with products or services.
May 2019 to December 2019
Parsons State HospitalParsons, KSMHDDT
  • An essential worker hands on with the residents that would reside on the property being a visual demonstration on how to do things.
  • Being a teacher that gives positive influences following specific programs given from the state to follow in order to get them back into the community.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Worked with supervisory medical staff to review cases and improve care.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Recorded client status progress and challenges in logbooks and reports.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
January 2019 to May 2019
Good SamaritanParsons, KSDietary Aide
  • Used power dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Assisted chef with meal prep for 65 daily meals, following strict sanitation and food handling guidelines.
  • Cleaned up tables and floors in 65-person residence.
  • Worked with Aide boss to update cleaning protocols and increase aide efficiency.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
August 2017 to January 2019
Walmart SupercenterParsons , KSSales Associate
  • In charge of fitting rooms while also maintaining the jewelry department.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
Labette Community College
Parsons, KSStrategic Business Management, Business AdministrationSome College (No Degree)
May 2019
Parsons High School
Parsons, KS
High School Diploma
Activities and Honors

2x Key Club Member 1x Treasurer
3x Student Council Member
5x A&B Honor Roll Recipient
3.0 GPA
Completed professional development in Entrepreneurship
30 plus medals in Track & Field; 3x Track & Field State Qualifier

7x Athlete of the Week (All Sports)

Interests

Bettering myself and the people near me.

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Resume Overview

Companies Worked For:

  • Haven Support Services- Direct Care
  • UPS
  • Parsons State Hospital
  • Good Samaritan
  • Walmart Supercenter

School Attended

  • Labette Community College
  • Parsons High School

Job Titles Held:

  • Direct Support Professional
  • Delivery Driver Assistant
  • MHDDT
  • Dietary Aide
  • Sales Associate

Degrees

  • Strategic Business Management, Business Administration Some College (No Degree)
    High School Diploma

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