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Progress - Direct Support Professional Resume Example

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DIRECT SUPPORT PROFESSIONAL
Summary
I am an experienced social service and customer oriented professional seeking challenging employment in the social services. Availability From June, 2014
Experience
Direct Support Professional
June 2013 to Current Progress - Nashville, TN
  • Reside in home with two women with developmental disabilities: empowering them to lead full, meaningful lives through assistance with daily living skills, decision making, and life choices.
  • Attend meetings with service providers for clients, such as doctors, therapists, and workshop staff, to advocate and assist client in communicating her needs for good health.
  • Communicate with Progress staff and clients' Direct Support Professional to set up goals for clients' mental, physical, and social needs.
  • Document and report to the state Department of Developmental Disabilities on clients' progress toward goals and any challenges they may be facing.
Case Manager
June 2012 to April 2013 Mental Health Cooperative - Nashville, TN
  • Managed a caseload of 50 children and adolescents with challenges such as attention deficit hyperactivity disorder and oppositional defiant disorder in the community.
  • Formulated treatment plans and goals for children and their parents to achieve optimum mental health and success in the community.
Customer Service Representative
December 2011 to May 2012 Verizon Wireless - Murfreesboro, TN
  • Provided fast, efficient support to customers over the phone in an extremely fast paced environment.
Reverse Mortgage Consultant
February 2005 to November 2011 Wells Fargo Home Mortgage - Brentwood, TN
  • Educated seniors and senior advocates about use of government backed Reverse Mortgage financial product to enable them to use their home to be able to age in place.
  • Communicated clearly and concisely with seniors throughout the Reverse Mortgage process about their application.
  • Organized middle Tennessee Reverse Mortgage seminars for area senior centers and senior agencies to inform the community about the use of the product to assist in financial stability.
Sign Language Interpreter
August 2003 to January 2005 Sumner County School District - Gallatin, TN
  • Facilitated communication between educators and children.
  • Taught sign language to young deaf children and tutored students in elementary school subjects.
Mental Health Specialist
September 2001 to August 2003 Psychiatric Hospital at Vanderbilt - Nashville, TN
  • Administered healthy living groups for patients at the hospital.
  • Supervised patients' progress during their acute psychiatric treatment.
  • Conducted one on one counselling with patients on their individual challenges and treatment goals.
Community Support Worker
June 1999 to August 2001 Comprehensive Mental Health Services - Independence, MO
  • Administered crisis care to clients exhibiting acute mental illness symptoms.
  • Assessed with clients' progress toward goals in treatment plan and assisted clients with finding resources in the community to help them meet their goals.
Education
Certificate of Sign Language Interpreting : 2003 Nashville State Community College - Nashville, TN
Bachelor of Science : Psychology, 1998 University of Missouri - Kansas City, Missouri Psychology
Interests
Volunteer CASA of Nashville, League for the Deaf & Hard of Hearing (Bridges) General Hiking, psychology, knitting, running, yoga, Deaf culture & sign language. Active in Nashville & Murfreesboro communities.
Additional Information
  • Activities and Interests Volunteer CASA of Nashville, League for the Deaf & Hard of Hearing (Bridges) General Hiking, psychology, knitting, running, yoga, Deaf culture & sign language. Active in Nashville & Murfreesboro communities.
Skills
counselling, client, clients, decision making, Developmental Disabilities, fast, financial, government, meetings, mental health, mental illness, Progress, seminars, Sign Language, phone, treatment plan, treatment plans
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Resume Overview

Companies Worked For:

  • Progress
  • Mental Health Cooperative
  • Verizon Wireless
  • Wells Fargo Home Mortgage
  • Sumner County School District
  • Psychiatric Hospital at Vanderbilt
  • Comprehensive Mental Health Services

School Attended

  • Nashville State Community College
  • University of Missouri

Job Titles Held:

  • Direct Support Professional
  • Case Manager
  • Customer Service Representative
  • Reverse Mortgage Consultant
  • Sign Language Interpreter
  • Mental Health Specialist
  • Community Support Worker

Degrees

  • Certificate of Sign Language Interpreting : 2003
    Bachelor of Science : Psychology , 1998

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This is an actual resume example of a Direct Support Professional who works in the Office Assistants Industry. LiveCareer has 151597 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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