DIRECT SERVICE WORKER, PSYHIATRIC REHABILITATION SERVICES
Dedicated and enthusiastic professional with over 15 years of working experience in human services Industry. Experienced in working with diverse populations of at-risk youths, developmentally challenged adults, and vulnerable senior citizens. Adept at assessing needs, generating options, and implementing solution in collaboration with clients and stakeholders. Recognized for ability to follow through in treatment plan and building rapport with clients. Promoting Client's commitment to the treatment plan and the achievement of intervention objective in record time. Organized; successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Public speaking ability
Knowledge of juvenile justice system
Bilingual in Yoruba and English
Trained in indicators of child abuse
Case management proficiency
Learning disability awareness
Psychotropic medications knowledge
Direct Service Worker, Psyhiatric Rehabilitation Services, 12/2014 to Current WIN Team, LLC – 4640 Edmondson Ave. 2nd Floor, Baltimore, MD 21229
Conducted rehabilitation services as contained in Individual Rehabilitation plan.
Observed and monitored client behavior and responses to treatment.
Developed and implemented treatment plans and modified when needed.
Connected clients with community service and resource agencies.
Provided comprehensive case management services, including connecting clients and families to appropriate resources.
Developed goal-oriented psycho educational and activity groups to improve clients' level of functioning.
School Social Work Intern, 08/2012 to 05/2013 Maritime Industries Academy High School – Baltimore, MD
Conducted home visits to assist with all facets of health care and daily living issues for clients with a wide range of physical and mental concerns
Evaluated clients and their family dynamics in home environments; completed psycho-social assessments Developed trusting and empathic relationships with clients, demonstrating understanding of concerns and ability to intervene appropriately
Accurately developed and maintained written documentation, including progress notes, treatment plans, and referrals to community agencies
Demonstrated comprehensive knowledge of Medicaid, Medicare, and other entitlements to ensure appropriate services Focused on the needs of patients, including serving as an advocate as at when necessary.
Developed and implemented treatment plans and modified when needed.
Social Work Intern, 09/2011 to 08/2012 Hebron House Out Patient Clinic Mental Health Caseworker – Baltimore, MD
Conducted home visits to assist with all facets of health care and daily living issues for clients with a wide range of physical and mental concerns Evaluated clients and their family dynamics in home environments; completed psycho-social assessments.
Developed trusting and empathic relationships with clients, demonstrating understanding of concerns and ability to intervene appropriately Accurately developed and maintained written documentation, including progress notes, treatment plans, and referrals to community agencies Demonstrated comprehensive knowledge of Medicaid, Medicare, and other entitlements to ensure appropriate services Focused on the needs of patients, including serving as an advocate as necessary, and as well working effectively in with interdisciplinary team Case Management Skills Knowledge of social work theories and ability to incorporate these into social work practice, Proficiency in communication, which enables me to actively listen, understand, and speak to be understood.
The skill also empowers me to write clear and concise correspondence, progress notes, and reports, Capacity to observe and record clients' verbal and nonverbal communication, Reliance on the use of self- awareness within the therapeutic relationship which enables me to observe, explore, and articulate how transference and counter-transference affect the quality of treatment intervention.
Security Officer, 03/2006 to 07/2011 The Trident Group Inc – BWI Airport, Baltimore, Maryland
Patrolled Airport premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Answered alarms and investigate disturbances.
Monitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Called dispatch to report incidences for police or fire departments' attention in cases of emergency, such as fire or presence of unauthorized persons.
Other general duties necessary to preserve order and protect property.
Vulunteer at a Cummunity Service Program, 01/2014 to Current First Baptist Church – Laurel, Maryland
Active member of Extent a Hand Ministry, serving the homeless population in Laurel.
Duties include; Collection and distribution of supplies (Clothes, foot ware, and other materials) to the homeless in the community, Keeping inventories and records.
Coordinating groups and individuals volunteers to work in the pantry, Providing case management service to individuals presenting with special needs.
Security Officer, 10/2003 to 07/2011 BWI Airport – Baltimore, MD
Assists individuals with developmental disabilities in obtaining the best quality and most appropriate services and supports with available resources within the community.
Duties include providing case management and advocate for individuals receiving services ·
Ensures that clients follow through on all goals identified on the treatment plans indicated on the rehabilitation assessment.
Provides crises intervention services to clients on caseload. These include timely responding to emergency calls, prompt assessment of situation, and writing incident report.
Keeps weekly progress notes and billing summaries, copies of which are made available to the agency administration, weekly.
Master of Social Work (MSW): Child and Family Welfare, 2013 Morgan State University - 1700 E Cold Spring Lane, Baltimore, MD 21251
Child and Family Welfare
Bachelor of Science: Accounting, 6 2001 Lagos State Polytechnic - Ikorodu, Lagos State, Nigeria
Student government representative
Membership of Accounting Student Association
Associate Degree: Accounting, 6 1982 Lagos State College of Science and Technology - Isolo, Lagos State, Nigeria
Membership of association of Accounting students
Core Competencies Program /Service Coordination and Evaluation Research Assessment and Individual Develop Plan Statement of Confidence Absolutely, you were a wonderful employee" - Carol Troutman (CEO of the Trident Group Inc.
has an exceptional work ethic and a deep passion for the rights of seniors" Jane Doe, LCSW- Director of Northwest Community Action Council Community work is Tonya's calling.
I thoroughly enjoyed working with her" Senator Clarence Davis, Regional Preident, AARP has a strong work ethic built on quality of service, reliability and integrity.
An extremely capable individual who strived for top performance levels." Brenda Campbell, Director of Vocational/Educational Services, New Pathways exceptionally energetic and enthusiastic instructor...projects a charisma that captures the imagination of students...demonstrated excellent classroom management skill..." Dr.
Sherron McClean, Vice Principal, Baltimore City Public School System.