Energetic management professional versed in business management, finance and sales. Dedicated,organized Call Center Manager with more than 20 years of experience planning, developing and implementing programs and processes. Proven track record of implementing successful sales programs to increase profits and customer satisfaction while exceeding company goals. Precise, detail-oriented Financial Service Supervisor with sound judgment and decision-making skills. Experienced in A/R processes and managing vendor relations. Resourceful and motivated Recruiter with broad experience building teams of Sales and Customer Service professionals at supervisor and representative levels. Recognized for building strong customer relationships while leveraging product knowledge to achieve problem resolution and brand success. I best serve the business community executing salesmanship and customer advocacy training, support, and evaluation to ensure excellence in consumer care. My strengths include; multi-tasking, recognizing potential growth and areas of improvement, and then coming to a resolution using appropriate actions. I work well in both team and individual environments and I possess strong interpersonal and communication skills.
Overall confidence builder for team members
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